Forum Discussion
Office Groups not visible in OneDrive for Business Web Client
This is still an issue for some of my users. User is part of group, is following, has been removed and re-added but the groups doesn't show in their onedrive without switching to classic onedrive. Whats up???
Also bump on the requests to have them follow automatically. Not only is it sill that this can't be set as a default, the amount of clicks that it takes to get there is crazy.
- James RankinNov 14, 2017Copper ContributorThis is a really poor user experience and leads to many support calls. OneDrive is supposed to provide a simple experience but when the group isn't there at all and requires the user to either go to Classic OneDrive or into SharePoint to fix it then the "new experience" is a failure.
- Rajiv ChokshiJan 02, 2018Microsoft
Check this out
- James RankinJan 02, 2018Copper Contributor
Yes, that is a work-around. Let's play that back though: to see group files go into mail (!) select a group (as it is listed there, but not in OneDrive), then go to a "More" menu option and follow the group. The surprising thing is that the explanation is that it is "by design". It is a poor design, not intuitive, very confusing for users and not adequaltely explained anywhere. Why does it make any sense to find files by going via email? Why are all Groups that someone is a member of listed in email but not in OneDrive until followed? This just isn't consistent or easy to understand. More work needed by Microsoft I think.