Laptop OneDrive files not visible on the desktop

Copper Contributor

I have one drive on my desktop, works fine. I have a laptop and it can see the OneDrive files from my desktop but when I add files from my laptop they show up in OneDrive on the laptop but are not visible from the desktop. I will quickly get my files out of sync at this rate. I want the files I modify or change on my laptop to be visible and up to date on my desktop. How do I fix this? Otherwise, I will need to move off OneDrive.

4 Replies

1.What operating system?
2. How are you adding files? Via the OneDrive folder, through an app or through web interface?
3. Does the OneDrive client app on your laptop toolbar show any error messages? Or are there any icon symbols next to the filenames in Windows(?) Explorer?

4. Are the laptop files visible in the web interface?

@Mike Williams both machines are Windows 11. I want all files added or updated on the laptop to also be reflected on the desktop. Right now the files from the desktop show on the laptop but any changes made by the laptop or added by the laptop stay on the laptop only 

The laptop settings are kept on OneDrive only. The desktop says to keep a copy on the local drive and on Onedrive. The desktop has worked fine for a long time. The laptop is new.

I open the Onedrive folder on the laptop, use MS Word to modify and add them save to Onedrive.

There are no errors showing on the laptop. There are green checkmarks next to the file names under status

The files are visible on the laptop but they do not show up on the desktop under the local drive or when I access the Onedrive folder vs the local Onedrive folder.

Hi. It would easier if you responded to each question 1-4 rather than repeating your original post. #4 is unanswered

I don't understand what you mean by "the laptop stay on the laptop only

"The laptop settings are kept on OneDrive only. The desktop says to keep a copy on the local drive and on Onedrive."
Or
"access the Onedrive folder vs the local Onedrive folder." You should only have one OneDrive folder on your device and it should be the one the software syncs to.
it is all one problem, not separate issues. no problem I will go somewhere else when they can actually help me.