I have broken file as my Personal Vault

Copper Contributor



I can't access a Personal Vault for my paid One Drive family version, since Personal Vault it is just a broken link (I renamed it for clarity in my language it is called "Сховище.lnk"). At the same time in my another free account feature works just as expected.


1 Reply

Hi @ABuchko,

this issue could be due to a variety of reasons, such as a problem with your account settings, an issue with OneDrive version, or a problem with the file itself.

Try these steps:

  1. Sign Out and Sign In Again: Try signing out of your OneDrive account and then signing back in, as this often resolves temporary issues.

  2. Update OneDrive: Ensure that your OneDrive application is up to date, as using an outdated version may cause problems when accessing certain features.

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Kindest regards,

Leon Pavesic