Jan 31 2019 04:39 PM
I am perplexed on receiving this error message while working on a PowerPoint.
Before AutoSave can save your file, you need to fix the following:
AutoSave doesn't work with the version of the sync client you have installed. To avoid losing your changes...
Is there anything I'm missing? This should work. I haven't seen a message like this since the old Groove based client was installed with Office.
Jan 31 2019 10:35 PM
Jan 31 2019 11:26 PM
What's the status of the "Use Office 2016 to sync Office files that I open" setting in ODFB options?
Feb 01 2019 12:21 PM
The setting "Use Office applications to sync Office files that I open" is checked/on. Do you have a version of OneDrive that specifically names Office 2016? That might be my problem. I'm using Office 2016 😉
Joking aside, thanks @VasilMichev. I didn't think to check that, even though it is turned on.
Feb 02 2019 09:10 AM
I do 🙂
Apr 30 2020 08:36 AM
@darrellaas Over a year late however I had this issue. It turns out the issue is actually with OneDrive. The free version over-rides OneDrive for business causing auto save to become rather flakey! What needs to be done is to reset OneDrive.
Open a command prompt and run:
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
Nothing appears to happen however you need to wait a few minutes. The OneDrive client should close. However if it doesn't manuall close it and open it again (or simply reboot). OneDrive for business will the take over, auto save will work, happy days!