restoring OneDrive due to ransomware encrypted files

%3CLINGO-SUB%20id%3D%22lingo-sub-2072262%22%20slang%3D%22en-US%22%3Erestoring%20OneDrive%20due%20to%20ransomware%20encrypted%20files%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2072262%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20had%20to%20restore%20my%20business%20OneDrive%20to%20a%20previous%20date.%26nbsp%3B%20During%20the%20process%20the%20progress%20came%20to%20a%20stop.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Ckolavo1_0-1611002766426.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F247334iCD1B04C952F07D5F%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22Ckolavo1_0-1611002766426.png%22%20alt%3D%22Ckolavo1_0-1611002766426.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIt%20has%20been%20on%2040%25%20for%20over%20an%20hour.%26nbsp%3B%20Is%20there%20a%20way%20to%20restart%3F%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2072262%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOneDrive%20for%20Business%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2073234%22%20slang%3D%22en-US%22%3ERe%3A%20restoring%20OneDrive%20due%20to%20ransomware%20encrypted%20files%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2073234%22%20slang%3D%22en-US%22%3E%3CP%3EAfaik%20no%2C%20you%20need%20to%20wait%20for%20it%20to%20complete.%20But%20you%20can%20always%20open%20a%20support%20ticket%20and%20ask%20for%20help.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

Hello,

 

I had to restore my business OneDrive to a previous date.  During the process the progress came to a stop.  

Ckolavo1_0-1611002766426.png

 

 

It has been on 40% for over an hour.  Is there a way to restart?  

 

Thank you

1 Reply

Afaik no, you need to wait for it to complete. But you can always open a support ticket and ask for help.