OneDrive for Business Request Files not clickable

%3CLINGO-SUB%20id%3D%22lingo-sub-2053385%22%20slang%3D%22en-US%22%3EOneDrive%20for%20Business%20Request%20Files%20not%20clickable%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2053385%22%20slang%3D%22en-US%22%3E%3CP%3EI'm%20trying%20to%20enable%20the%20Request%20Files%20functionality%20in%20OneDrive%20but%20the%20link%20is%20not%20clickable.%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FP%3E%3CP%3EThe%20external%20share%20settings%20for%20both%20SharePoint%20and%20OneDrive%20are%20both%20set%20to%20Most%20Permissive%20(Anyone).%20Under%20File%20and%20folder%20links%20it%20is%20set%20to%20%22Anyone%20with%20the%20link%22.%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FP%3E%3CP%3EThe%20setting%20for%20default%20permission%20is%20Edit.%20Files%20are%20set%20to%20View%2FEdit%2C%20and%20Folders%20are%20set%20to%20View%2FEdit%2FUpload.%20Under%20Other%20settings%2C%20the%203%20options%20are%20selected.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20ideas%3F%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22sharing.png%22%20style%3D%22width%3A%20978px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F245679i636D9CD0B50D52A6%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20role%3D%22button%22%20title%3D%22sharing.png%22%20alt%3D%22sharing.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22share2.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F245684iD41C61F269D171E6%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22share2.png%22%20alt%3D%22share2.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%E2%80%83%E2%80%83%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22share3.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F245685i403B6910F710DEAE%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22share3.png%22%20alt%3D%22share3.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%E2%80%83%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2053385%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOneDrive%20for%20Business%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2053566%22%20slang%3D%22en-US%22%3ERe%3A%20OneDrive%20for%20Business%20Request%20Files%20not%20clickable%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2053566%22%20slang%3D%22en-US%22%3E%3CP%3ETry%20selecting%20a%20different%20folder%20and%20testing%20with%20another%20browser%20(private%20session).%20If%20that%20doesnt%20help%2C%20best%20open%20a%20support%20case.%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

I'm trying to enable the Request Files functionality in OneDrive but the link is not clickable.

The external share settings for both SharePoint and OneDrive are both set to Most Permissive (Anyone). Under File and folder links it is set to "Anyone with the link".

The setting for default permission is Edit. Files are set to View/Edit, and Folders are set to View/Edit/Upload. Under Other settings, the 3 options are selected.

 

Any ideas?  

 

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2 Replies

Try selecting a different folder and testing with another browser (private session). If that doesnt help, best open a support case.

@Vasil Michev I tried different browsers and folders and the results were the same issue.