OneDrive for business Multiple files download option missing

Regular Visitor

I have SharePoint 2019 on-prem. I wanted to download multiple files on single click, but button is not appearing.

As per this article this feature is already available in SharePoint 2019 version.

https://support.microsoft.com/en-us/office/download-files-and-folders-from-onedrive-or-sharepoint-5c...

Can anyone suggest what could be the possible reason ?

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