OneDrive files not visible or accessible in the browser, only desktop app!?

%3CLINGO-SUB%20id%3D%22lingo-sub-2569603%22%20slang%3D%22en-US%22%3EOneDrive%20files%20not%20visible%20or%20accessible%20in%20the%20browser%2C%20only%20desktop%20app!%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2569603%22%20slang%3D%22en-US%22%3E%3CP%3EHi.%20Wondering%20if%20anyone%20has%20encountered%20this%20issue%20I%20have%20with%20OneDrive.%20When%20files%20get%20saved%20to%20OneDrive%2C%20I%20cannot%20always%20see%20them%20through%20the%20browser%2C%20but%20those%20files%20are%20accessible%20when%20I%20view%20them%20from%20the%20OneDrive%20app%20via%20Windows%20Explorer.%3C%2FP%3E%3CP%3EThe%20most%20obvious%20example%20is%20Teams%20meetings%20recordings%20which%20I%20cannot%20see%20in%20the%20browser%20and%20other%20meeting%20attendees%20cannot%20connect%20to%20from%20the%20Teams%20meeting%20detail.%20(The%20error%20message%20'This%20item%20might%20not%20exist%20or%20is%20no%20longer%20available.%20This%20item%20might%20have%20been%20deleted%2C%20expired%20or%20you%20might%20not%20have%20permissions%20to%20view%20it.%20Contact%20the%20owner%20of%20this%20item%20for%20more%20information'%20is%20displayed%20with%20a%20picture%20of%20a%20bicycle!)%20But%2C%20they%20are%20visible%20to%20me%20in%20the%20OneDrive%20app%20and%20I%20can%20watch%20the%20recording.%3C%2FP%3E%3CP%3EI've%20tried%20everything%20I%20can%20think%20of%20with%20my%20local%20IT%20support%20team%20and%20we%20cannot%20fix%20this.%20They%20have%20suggested%20a%20change%20of%20laptop%20but%20I%20can't%20see%20how%20this%20would%20fix%20the%20issue%2C%20has%20anyone%20else%20come%20across%20this%20or%20got%20any%20ideas%3F%20Thanks!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2569603%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EFiles%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOneDrive%20for%20Business%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESync%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Contributor

Hi. Wondering if anyone has encountered this issue I have with OneDrive. When files get saved to OneDrive, I cannot always see them through the browser, but those files are accessible when I view them from the OneDrive app via Windows Explorer.

The most obvious example is Teams meetings recordings which I cannot see in the browser and other meeting attendees cannot connect to from the Teams meeting detail. (The error message 'This item might not exist or is no longer available. This item might have been deleted, expired or you might not have permissions to view it. Contact the owner of this item for more information' is displayed with a picture of a bicycle!) But, they are visible to me in the OneDrive app and I can watch the recording.

I've tried everything I can think of with my local IT support team and we cannot fix this. They have suggested a change of laptop but I can't see how this would fix the issue, has anyone else come across this or got any ideas? Thanks!

0 Replies