Feb 11 2022 09:18 PM
Feb 11 2022 09:18 PM
Our organization changed it online Office 365 Organization Name (using the Admin panel).
The original online name was inadvertently setup incorrectly by the initial Admin.
While the change in the Admin panel took effect, and is respected in the online presence. (For instance looking at a User's information shows the correct new Organization in the panel header).
When creating a new SYNC to a Windows OneDrive setup, the original name always shows up in the "OneDrive - Oldname" folder root representation. (Even when Onedrive is removed. Reinstalled. Accounts removed in Windows. Folders unlinked in Windows. Cache cleared in windows. Registry cleared of old "indentities" using regedit.
Basically, when a SYNC begins, the SERVER side somehow captures the OLD name (e.g. it ignores the Organization setting that is otherwise respected online) and STILL creates the new sync directory anew in the form "OneDrive - <Oldname>" where <Oldname> is the original organization name.
Is there some way to fix this? We have already changed the Organization field, which fixed the online presentation, but the Windows presentation seems to be directed by the "online" ignoring the field.
Very frustrating, low quality product.
Anyone got a cure- magical setting someplace else, some OneDrive setting on top of the Organization setting that is supposed to control things?
Feb 11 2022 09:36 PM
There are some earlier posts on this issue e.g. https://techcommunity.microsoft.com/t5/onedrive-for-business/effects-of-changing-the-organization-na...
That thread refers to https://docs.microsoft.com/en-us/microsoft-365/admin/manage/change-address-contact-and-more?view=o36... which says :
OneDrive sync client: The organization name is shown in File Explorer on Windows and Finder on Mac, the file paths, the OneDrive activity center, the tooltip of the OneDrive cloud icon, and the OneDrive settings window. Currently, updating the organization name does not update it for configured clients.
Feb 13 2022 06:18 PM
Feb 13 2022 06:40 PM
Feb 13 2022 07:40 PM