05-17-2019 02:25 PM
05-17-2019 02:25 PM
We are new to sharing files on One Drive. We want to be able to:
So far, we have tested sharing files between people in our organization and outside organization and result are spotty at best. For instance, if we try sharing a file to a gmail account, the file will either not go through or if it does, will open immediately without the entry of a code or password to open. We have had other "wacky" things happen too. Can someone please explain the process of sharing from start to finish, in detail, of how we can meet our requirements above consistently? Thank you!
05-17-2019 05:32 PM
05-18-2019 06:06 PM
Thank you for your response, it was very helpful. Do you know of any Office 365 file sharing programs that would support both of our criteria:
05-18-2019 06:47 PM
06-06-2019 03:44 PM
Sharing via "specific people" links should satisfy both of your requirements below. Users will be asked to either sign-in with their account or prove they own the e-mail address that was shared to via a one time passcode.
These users will show up under specific people links in the "Manage Access" pane in OneDrive & SharePoint and you can remove them all at once (by removing the link) or individually. Hope that helps!
OneDrive Program Manager II
08-13-2019 03:28 PM
@Stephen Rice I'm trying to accomplish this too. My external team member is being told that they must have an Office365 account to access the "specific person" access I granted them to one folder on our OneDrive.
How do we make this work?
Do I have to purchase a license for someone who does 5 hours of work a week?
08-13-2019 04:15 PM
08-13-2019 04:19 PM - edited 08-13-2019 04:20 PM
@Chris Webb, thanks for writing.
So they just retired. I sent to their Gmail. Does that mean their previous employer has not disconnected them from Office365? They don't have an active personal Office365 account, but have MS Office on their laptop. But you're saying they only get the message if they have an Office365 account?
08-13-2019 04:24 PM
@Chris Webb I sent an invitation to a OneDrive folder from the OneDrive app to their gmail address. They received the invitation and attempted to access OneDrive and an error message that said they have to have Office365 to access these files. They can get in one time, but not as a bookmarked site. They cannot open the excel files to work or type into the PDF forms to save to another location. Tonight they cannot get in at all.
08-13-2019 04:30 PM
08-13-2019 04:36 PM
08-13-2019 04:41 PM
@Chris Webb we consistently have this issue with OneDrive even within our own Office365 licensed team. So I'm supposed to ask a contractor to make a new email to use? They don't have credentials, it's a login by email. I have been told that the password was a feature that has its own set of problems.
08-14-2019 10:53 AM
@Sam_Evans it sounds like something is wonky here as the flow you're describing shouldn't be happening. Can you share screenshots of the sharing & the recipient experience? That will help me debug where the problem is occurring and if there's a bug of some kind here. Thanks!
OneDrive Senior Program Manager
08-14-2019 10:57 AM
Thanks for the follow up.
The password access didn't work after logging in/out more than twice. This is familiar territory for even those *IN* our Office365 licensed group. So we avoid that. I gave it a whirl.
We were able to remove access and re-invite and associate the gmail address with a MSFT account.
Workflow adaptations: Cannot save to the OneDrive even when we tried to map it while logged in. Have to save to local then transfer/upload files from local workstation.