01-27-2017 07:04 AM
01-27-2017 07:15 AM
Do you mean ODFB on the web, or the local sync client?
In both cases, though, the respective credentials are independent from the credentials you input in Office 2016...
01-27-2017 08:19 AM
We have experienced the same issue on a number of occasions. We were advised by Microsoft to sign out of Microsoft Office (as you did) and also Internet Explorer. Navigate to Control Panel\All Control Panel Items\Credential Manager, under Windows Credentials, remove all entries relating to Microsoft Office and OneDrive for Business. Then sign back into Microsoft Office and Internet Explorer. Microsoft also supplied some additional steps, but the process above appears to work for our users. Let me know if you would like me to share the additional steps.
01-30-2017 12:02 PM