One Drive Context Menu Share Button Missing!

%3CLINGO-SUB%20id%3D%22lingo-sub-2590669%22%20slang%3D%22en-US%22%3EOne%20Drive%20Context%20Menu%20Share%20Button%20Missing!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2590669%22%20slang%3D%22en-US%22%3E%3CP%3EGood%20Day%20All%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESo%20I%20manage%20an%20enterprise%20account%20which%20has%20one%20drive%20for%20business.%20Recently%20I%20have%20noticed%20that%20users%20complain%20about%20the%20%22Share%22%20Context%20Menu%20Item%20is%20missing!%20I%20can%20confirm%20it%20is%20missing%20and%20uninstalling%20and%20re-installing%20One%20drive%20Either%20Downloaded%20%2F%20from%20the%20microsoft%20store%20does%20not%20resolve%20the%20issue.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20button%20in%20question%20is%20the%20following%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Jack_B_ZA_0-1627388406751.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F298642i643D4DA8BEAC485E%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22Jack_B_ZA_0-1627388406751.png%22%20alt%3D%22Jack_B_ZA_0-1627388406751.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20tried%20some%20%22Fixes%22%20from%20the%20Infamous%20google%20search%20engine%20such%20as%20a%20registry%20edit%20to%20the%20following%20key%3A%3C%2FP%3E%3CP%3EWindows%20Registry%20Editor%20Version%205.00%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5C%20FileSyncEx%5D%3CBR%20%2F%3E%40%3D%22%7BCB3D0F55-BC2C-4C1A-85ED-23ED75B5106B%7D%22%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAnd%20this%20one%3A%3C%2FP%3E%3CP%3EWindows%20Registry%20Editor%20Version%205.00%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5D%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5D%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5C%20FileSyncEx%5D%3CBR%20%2F%3E%40%3D%22%7BCB3D0F55-BC2C-4C1A-85ED-23ED75B5106B%7D%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5C7-Zip%5D%3CBR%20%2F%3E%40%3D%22%7B23170F69-40C1-278A-1000-000100020000%7D%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5CAccExt%5D%3CBR%20%2F%3E%40%3D%22%7B2A118EB5-5797-4F5E-8B3D-F4ECBA3C98E4%7D%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5CANotepad%2B%2B64%5D%3CBR%20%2F%3E%40%3D%22%7BB298D29A-A6ED-11DE-BA8C-A68E55D89593%7D%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5CBriefcaseMenu%5D%3CBR%20%2F%3E%40%3D%22%7B85BBD920-42A0-1069-A2E4-08002B30309D%7D%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5CDropboxExt%5D%3CBR%20%2F%3E%40%3D%22%7BECD97DE5-3C8F-4ACB-AEEE-CCAB78F7711C%7D%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5CESET%20Security%20Shell%5D%3CBR%20%2F%3E%40%3D%22%7BB089FE88-FB52-11D3-BDF1-0050DA34150D%7D%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5CModernSharing%5D%3CBR%20%2F%3E%40%3D%22%7Be2bf9676-5f8f-435c-97eb-11607a5bedf7%7D%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5COpen%20With%5D%3CBR%20%2F%3E%40%3D%22%7B09799AFB-AD67-11d1-ABCD-00C04FC30936%7D%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5COpen%20With%20EncryptionMenu%5D%3CBR%20%2F%3E%40%3D%22%7BA470F8CF-A1E8-4f65-8335-227475AA5C46%7D%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5CSharing%5D%3CBR%20%2F%3E%40%3D%22%7Bf81e9010-6ea4-11ce-a7ff-00aa003ca9f6%7D%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5CSophos.Encryption.ContextMenu%5D%3CBR%20%2F%3E%40%3D%22%7BD6FB32CA-BE48-4DA9-B077-622BC4FE6E37%7D%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5CWorkFolders%5D%3CBR%20%2F%3E%40%3D%22%7BE61BF828-5E63-4287-BEF1-60B1A4FDE0E3%7D%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5C%7B90AA3A4E-1CBA-4233-B8BB-535773D48449%7D%5D%3CBR%20%2F%3E%40%3D%22Taskband%20Pin%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CContextMenuHandlers%5C%7Ba2a9545d-a0c2-42b4-9708-a0b2badd77c8%7D%5D%3CBR%20%2F%3E%40%3D%22Start%20Menu%20Pin%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CDragDropHandlers%5D%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CPropertySheetHandlers%5D%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CPropertySheetHandlers%5CBriefcasePage%5D%3CBR%20%2F%3E%40%3D%22%7B85BBD920-42A0-1069-A2E4-08002B30309D%7D%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CPropertySheetHandlers%5CCryptoSignMenu%5D%3CBR%20%2F%3E%40%3D%22%7B7444C719-39BF-11D1-8CD9-00C04FC29D45%7D%22%3C%2FP%3E%3CP%3E%5BHKEY_CLASSES_ROOT%5C*%5Cshellex%5CPropertySheetHandlers%5CFCI%20Properties%5D%3CBR%20%2F%3E%40%3D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Occasional Visitor

Good Day All,

 

So I manage an enterprise account which has one drive for business. Recently I have noticed that users complain about the "Share" Context Menu Item is missing! I can confirm it is missing and uninstalling and re-installing One drive Either Downloaded / from the microsoft store does not resolve the issue.

 

The button in question is the following:

 

Jack_B_ZA_0-1627388406751.png

 

I have tried some "Fixes" from the Infamous google search engine such as a registry edit to the following key:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ FileSyncEx]
@="{CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B}"

 

And this one:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\*\shellex]

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ FileSyncEx]
@="{CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\7-Zip]
@="{23170F69-40C1-278A-1000-000100020000}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\AccExt]
@="{2A118EB5-5797-4F5E-8B3D-F4ECBA3C98E4}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ANotepad++64]
@="{B298D29A-A6ED-11DE-BA8C-A68E55D89593}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\BriefcaseMenu]
@="{85BBD920-42A0-1069-A2E4-08002B30309D}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\DropboxExt]
@="{ECD97DE5-3C8F-4ACB-AEEE-CCAB78F7711C}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ESET Security Shell]
@="{B089FE88-FB52-11D3-BDF1-0050DA34150D}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ModernSharing]
@="{e2bf9676-5f8f-435c-97eb-11607a5bedf7}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With]
@="{09799AFB-AD67-11d1-ABCD-00C04FC30936}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu]
@="{A470F8CF-A1E8-4f65-8335-227475AA5C46}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Sharing]
@="{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Sophos.Encryption.ContextMenu]
@="{D6FB32CA-BE48-4DA9-B077-622BC4FE6E37}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\WorkFolders]
@="{E61BF828-5E63-4287-BEF1-60B1A4FDE0E3}"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{90AA3A4E-1CBA-4233-B8BB-535773D48449}]
@="Taskband Pin"

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}]
@="Start Menu Pin"

[HKEY_CLASSES_ROOT\*\shellex\DragDropHandlers]

[HKEY_CLASSES_ROOT\*\shellex\PropertySheetHandlers]

[HKEY_CLASSES_ROOT\*\shellex\PropertySheetHandlers\BriefcasePage]
@="{85BBD920-42A0-1069-A2E4-08002B30309D}"

[HKEY_CLASSES_ROOT\*\shellex\PropertySheetHandlers\CryptoSignMenu]
@="{7444C719-39BF-11D1-8CD9-00C04FC29D45}"

[HKEY_CLASSES_ROOT\*\shellex\PropertySheetHandlers\FCI Properties]
@="{748F920F-FB24-4D09-B360-BAF6F199AD6D}"

[HKEY_CLASSES_ROOT\*\shellex\PropertySheetHandlers\{1f2e5c40-9550-11ce-99d2-00aa006e086c}]

[HKEY_CLASSES_ROOT\*\shellex\PropertySheetHandlers\{3EA48300-8CF6-101B-84FB-666CCB9BCD32}]
@="OLE DocFile Property Page"

[HKEY_CLASSES_ROOT\*\shellex\PropertySheetHandlers\{883373C3-BF89-11D1-BE35-080036B11A03}]
@="Summary Properties Page"

 

Yet nothing seems to get it back! Can any Microsoft Personel or those of you here just helping please help me before I lose myself slowly...

11 Replies
I have this same exact issue, however its isolated to Windows 11. Searching some other post I see several resolved the issue by disabling UAC restarting and/or enabling UAC & restarting then however this did not work for me as I already had it disabled when I upgraded from Win10 to Win11.

I have the same problem in Windows 11. I tried every single solution I found in internet (except to delete the user and recreate it again) and nothing helped. It's just the buggy Microsoft software... At least I came to a workaround - I noticed that if I open the location of the OneDrive.lnk file and right-click on it some magic happens and the OneDrive context menu starts working. So I copied OneDrive.lnk to the root of my OneDrive folder, now when I right click it the functionality comes back.
Microsoft, it's a shame - your own cloud service doesn't work correctly on your own OS!

@nassoo I'll likely get this escalated with Microsoft directly since we haven't heard anything back from the community forum with any of the official Microsoft personnel. Unfortunately, I have to speak with our managed service provider to do the escalation since I am not a global admin in our Microsoft Admin Center. I have a meeting with them today so I will raise the question. They have multiple clients... somebody must have reported the same symptoms. I'll keep you posted with what I learn later on today. 

Thanks a lot! I'll be very grateful if you share the news :)
This workaround actually also worked for me - thanks!!

@alexanderhunter1490 

 

You mean disabling UAC?

No, sorry. The threading here doesn’t work like I was expecting. UAC had no impact for me whatsoever. But copying a OneDrive.lnk in the main folder miraculous worked. Very odd behavior. I had this issue for many weeks now and so far, this workaround shows good results.
Wow... I did the same just now & it works... Microsoft... what is this about?
Jack,

Have you given that resolution provided by Alexander a try?
nassoo's workaround is working for us! Like he said, no other options (UAC or installing for /allusers) worked, but this does.

The one issue is it doesn't seem to last for very long, so make sure to put it somewhere easy for the user to get to.

@adenman thanks for the advice. Appreciate the follow up.