04-24-2020 11:31 AM
04-24-2020 11:31 AM
Hi, I’m using the iOS Files app to connect to One Drive.
Recently I have experienced the following problem when trying to connect to One Drive.
Files app displays the error message, Content Unavailable. The folder contents could not be displayed because of an unknown error - try again.
I have deleted the One Drive and iOS Files app and reinstalled and tried to connect again but the problem continues. I have logged an issue with One Drive but we seem to be going around in circles and the agent doesn’t get the issue, even after sending a screen recording of what’s happening. Any ideas what’s going on as it’s doing my head in?
06-27-2020 06:59 AM
I’ve just started having this same issue, and was wondering if you had ever discovered a fix? I tried logging out and logging back in on the One Drive app. This worked for a few minutes but when I switched apps and then came back I got the same error.
07-01-2020 01:43 PM
Thanks for starting the thread @stevenjeve. This same issue started bugging me today. I have been using the files app linked to my OneDrive account for months now on my iPad without any issues. Looking forward to someone that might shed light on this issue.
07-01-2020 02:49 PM
I am also running into the same problem I am on iOS beta. And I have two different drives one for Business and one for personal and they’re both having errors. I can access them on any other device but I have had issues for the past week or so trying to access the files from any app such as GoodNotes or the OneDrive app specifically. I’m trying to import some notes for work and I am running into a huge problem. I have an iPad 10.2 a.k.a. seventh GEN brand new.
07-06-2020 07:31 AM
07-08-2020 03:42 AM
07-10-2020 08:37 AM
@HenryAu I am also facing the same issue for last couple of days. It was working well all the while, I am extensive user of Onedrive account in iPad and iOS. I would be grateful if apple or MS can resolve this issue at the earliest
07-10-2020 05:27 PM
Exactly the same problem here, @stevenjeve I tried to move content to subfolders, to other folders etc and it persists. folders with few files open fine, the mais folder, Documents, where I dump pretty much everything and folders with more the 50 files shows the error message:
The folder contents could not be displayed of an unknown reason
The problem occurs in all my iOS devices. While it opens fine in Onedrive.app, I believe it could be a bug of the last version of this app.
07-12-2020 10:25 AM
This has been happening randomly with my 2020 IPad Pro. I’ve not been able to duplicate the problem - but the last time it happened I was uploading two pdf files attached to an email in my gmail account.
The subdirectory contains over 50 pdf files. After I uploaded the two files, I got the error. In Files - but everything was ok in my One’Drive App
I figured out a work around. On another computer connected to my OneDrive account I created a new temporary folder and copied all the files from the affected directory to that temporary directory. When the Files App on my I Pad “saw” the temporary folder it opened Normally, Then I deleted the folder that wasn’t functioning and renamed the temp folder with the original name.
So far it’s working......
07-12-2020 09:13 PM
07-13-2020 06:08 AM
07-13-2020 08:45 PM