Not possible to add new folder in OneDrive.

%3CLINGO-SUB%20id%3D%22lingo-sub-1016441%22%20slang%3D%22en-US%22%3ENot%20possible%20to%20add%20new%20folder%20in%20OneDrive.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1016441%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESome%20users%20can't%20add%20a%20new%20folder%20in%20their%20OneDrive.%20They%20don't%20see%20the%20NEW%20button%20in%20the%20screen.%3CBR%20%2F%3EI%20try%20on%20different%20devices%26nbsp%3B%3C%2FP%3E%3CP%3EAlso%20on%20device%20where%20everything%20works%20fine.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1016441%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOneDrive%20for%20Business%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1016588%22%20slang%3D%22en-US%22%3ERe%3A%20Not%20possible%20to%20add%20new%20folder%20in%20OneDrive.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1016588%22%20slang%3D%22en-US%22%3E%3CP%3EDo%20you%20happen%20to%20have%20a%20conditional%20access%20policy%20in%20place%20to%20restrict%20access%20from%20some%20devices%3F%20Read%20for%20example%20here%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fwww.quadrotech-it.com%2Fblog%2Fexploring-site-collection-based-session-controls-in-sharepoint-online%2F%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.quadrotech-it.com%2Fblog%2Fexploring-site-collection-based-session-controls-in-sharepoint-online%2F%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Occasional Visitor

Hi,

 

Some users can't add a new folder in their OneDrive. They don't see the NEW button in the screen.
I try on different devices 

Also on device where everything works fine.

1 Reply
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Do you happen to have a conditional access policy in place to restrict access from some devices? Read for example here: https://www.quadrotech-it.com/blog/exploring-site-collection-based-session-controls-in-sharepoint-on...