Not able to open my pic in one drive

Copper Contributor

Hi All 

 

I am not able to open any pics or video that was saved on one drive 

16750838237142143686578966079601.jpg

1 Reply

@Tejid 

 

A brown box over your Windows Desktop icons can be caused by an issue with Windows Explorer.

 

To resolve the issue, restart Windows Explorer:

  • Press Windows key + E.
  • Press CTRL + ALT + DEL and select Task Manager.
  • Select More details to show all the apps.
  • On the Processes tab, under Apps, right-click on Windows Explorer.
  • Select Restart.