Manage folder back up - unknown error

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New Contributor

Hello,

 

I’m trying to turn on "Manage folder back up" to one user and I’m still getting error.

Error code: 0x0004005

 

It probably happened when user was completely deleted from organization. And then created again with the same credentials. Because of this problem I made complete reinstall of notebook and now after installation the same error is still there. 

Tool from diagnostics.office.com didn’t help. It is fully updated PC, last version of software. 

 

Do someone know how to fix this?

 

Thank you,

D.

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