MacOS Finder OneDrive On-Demand Status not showing up

Occasional Visitor

Good morning, I was hoping someone may be able to help me find a solution to this problem.


I have MacOS 10.15.5 installed and the latest version of OneDrive (20.084.0426.0007) and Files on Demand is enabled in my preferences tab. In finder I can see the options to Free Up Space or select "Always Keep on this Device" but the folder icons in Finder do not display the status symbols (the cloud icon, the checkmark, the checkmark with green background). I have restarted my computer, re-launched finder, and re-installed OneDrive with no improvement.

4 Replies

I have the same problem. The section doesn't even show up and finder do not show Keep on this computer or Free space.


Already tried:

- uninstalling and reinstalling

- unlink, relink

- delete json files from ~/Library/Caches/OneDrive/


What can I do to fix this?


Running macOS Catalina 10.15.5 (19F101)


@fcrespo82 @taelvin 

Me too. 

OneDrive 20.169.0823.0006

macOS 10.15.7


It looks there are many mac users with the same problem. Like I do... ;)

But it looks like there isn't proposed any solution to this problem, is there? 

If so, please let me know.




@jandelange The resolution for me was that I was logging into the Mac as a Standard user.  I changed my account to an admin, logged in and it was resolved.  It stayed resolved when I changed it back to standard.