Jan 02 2019 12:46 PM
Jan 02 2019 12:46 PM
My company is experiencing an intermittent problem where sometimes a OneDrive for Business file shared with the setting "Anyone with this link can edit" prompts the user the file is being shared with to request access. If the user tries to open the file a second time, they can then access the file without requesting access. We're wondering why that access request prompt sometimes happens and how to prevent it. It doesn't happen consistently, so we're having trouble reproducing and troubleshooting it. Has anyone seen this before and know how to fix it?
Feb 27 2021 11:34 PM
Mar 30 2021 03:16 AM
Apr 13 2021 10:54 AM
Kind of same issue:
Go into my business One Drive online, right click on a folder to share,
change "Anyone with link can edit" to "Specific people" and uncheck "allow editing.
Click apply, then in next window type in one of business email addresses of a user.
Send the link, the user receives link in email, they click on the folder link,
chrome launches and they are asked to put in user credentials right away.
The standard Microsoft poup for "remember credentials", yes, then
user gets straight into the shared folder.
Every 2 days or so I get message from 2 to 3 end users that this folder has
been shared with, that One Drive is asking for credentials to login.
This is very annoying, we just don't hand out the login password to end users,
so everytime this happens I need to remote into their computer and add the credentials.
No idea why this happens, it seems to be after an update and restart to the computer,
or just a power off and restart.
I have gone into the credential manager and clicked on "remove" of Office and Microsoft credentials.
Still keeps happening.
Computer is updated, Chrome is updated, etc.
Apr 15 2021 06:42 AM
Apr 20 2021 05:55 AM
Apr 30 2021 01:40 AM
May 11 2021 02:23 PM
Just ran into this and I am going to suggest a possible conflict. Thank you all for your contributions because it gave me some perspective. I suspect that it is an issue of how MSoft is applying the permissions - or more particularly in what order.
What seems reasonable to me is that if the user is logged on to the system and when the file is first accessed it occasionally tries to see if the user has access initially rather than using the link's permissions. In other words it does not follow this order
1 - does the link give access
2 - does the user have access
1 - does the user have access (chokes)
2 - does the link give access
The idea is that the document may have multiple ways to grant access and the order is important. If it chokes before considering all paths (as it might if it checks for user first) it would prevent the access the link would give.
Just a thought...
Jun 22 2021 04:10 AM
Jul 08 2021 02:54 PM
Hi, I recently encountered this issue and realized that it happens when sharing large files. @Stephen Rice
Jul 08 2021 03:24 PM
Jul 14 2021 05:44 AM
Just adding to the thread that we've been experiencing this issue as well. I have no idea how widespread it is, I just know that I often send out links to internal users and every so often I see a request to access the file, even though I have setting to allow anyone to view/edit with the link.
I don't believe any file I have ever shared outside the organization has ever come back with a request for access.
Jul 30 2021 01:59 PM
Jul 30 2021 02:17 PM
Aug 27 2021 04:22 AM
@Stephen Rice I don't know if this has made any further traction in the Microsoft teams, but I am having this problem and just opened a Support case to investigate. Mine is very consistent and I have a few sample links I can share in a document to demonstrate the issue under various conditions. When using the links, the user is prompted to login whenever they attempt to access a file. The behavior is slightly different depending on the file type and depending on whether they access a file or a folder. This can be easily verified by opening the links using an Incognito window to ensure there are no issues with authentication tokens or other tenancy.
Aug 27 2021 05:32 AM
@Cameron Gocke I have had a ticket open for months, with no progress. They want me to recreate the issue while logging, but it is random and I actually haven't had the issue for a while. Let me know if you make any progress with your ticket. I even referenced this thread.
Sep 02 2021 04:48 AM
Sep 16 2021 06:19 AM
Incredibly irritating. The simplest possible thing . . . share this file to anyone with the link . . . and you can't do it without them being prompted to log in. Ridiculous. I just had to pony up for a year's worth of Google Drive because I can't get this simple operation to work on the OneDrive that I already pay for.
Sep 16 2021 10:21 AM
Feb 28 2022 08:02 AM
Mar 14 2022 11:23 AM
@Stephen Rice Has any progress been made on this issue? I'm not a tech person, just a member of the comms team, and we are having the same problem: We share a file with a group of people, we give them permission to edit (before copying the link to share), and then they end up having to request access. Very frustrating. It's March 2022... has been going on for years, now. Has anyone solved the bug?