SOLVED

Effects of changing the Organization name

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Occasional Contributor

Hello. Our organization name is set up with a comma right now. I believe this drives the local OneDrive directory name (OneDrive - Name, Inc). If we edit the name to display without the comma, what would the effects be? Would the local drive recognize that change has been made? Or will it create a brand new directory? Thank you!

29 Replies
@Stephen Rice or anyone ... has anyone had any joy with this?
We changed the organisation name from "long organisation name" to "organisation".
Microsoft told us it could take up to 48 hours to promulgate but it did not.
Still when we sync OneDrive, even on a new user, it shows the old, long name.

I need to shorten pats to do the following:
From C:\Users\user\long organisation name\Team Name - Documents\General\Channel Name
to C:\ABC\organisation\Team Name - Channel Name

Team Name - Channel Name will be easy by syncing each Channel, but it is all the rest that is causing grief right now.
For us, the propagation required about 3 days before it was recognized by Outlook clients. It most certainly is not immediate.

Previously i've changed this for a client and within a few hours was able to 'unlink' and re-sync a sharepoint folder and the new short-name was used. I've just tried it on my own sharepoint this weekend and it has been 48 hours, still won't use the new short name.

 

 I'll wait another day or two...maybe it will take longer :(

 

@thedigitalsolution 

How long did this end up taking? I modified the org name yesterday and still nothing :(

@azfititguy  it took a ticket to Microsoft and some weeks for one client - an absolute nightmare.  

 

For another, it happened after about 4 days or so - some got it quicker than that.  

@coolhive, Had the same thing happen to me after an org change a few weeks back where I did it on a Friday and it wasn't until the Monday early morning where the new org name change had taken effect and then OneDrive synced with the new org name.

 

Suspect it may be a transitional thing with Microsoft with the amount of time it takes, as I just did one a few days back, still awaiting for the changes to happen!

@UncleJerem  I'm about to change the Org Name in the Office 365 Admin Portal. Did you experience any issues with the OD synch clients after doing so? I'm afraid it will cause the OD to stop synching with their OD and SharPoint sites. I'm not very concerned about the new name not taking effect on old clients as long as they keep synching. (even with the old company name)

 

Should I consider anything else before making the change? 

@RodoMCP 

I've changed this for a few org's and haven't had any issue. If the users don't sign-out and reconfigure onedrive they continue to use the old file path / name without issue.

@RodoMCP, you'll be fine when it comes to any existing OneDrive syncs as they will continue to sync.

 

It will only be for any new devices that the OneDrive sync is conducted on where you will see the new org name change take effect.

 

Also in order for any existing OneDrive sync to reflect the new org name, the OneDrive syncs will need to be stopped and unsynced as well as signed out of the OneDrive sync app as if starting fresh again.

@UncleJerem same issue here.  changed a clients org name on friday.  Its monday now and the OD4B clients still aren't picking up the name change.