Oct 09 2018 01:53 AM
Hello all,
I have a question, we have strange behavior of OneDrive for Business web page access of one of our users. When he opens OneDrive it throws some corellation ID error and there is nothing displayed.
I was checking path and configuration of his personal site document library and it seems like there is some difference in path against standard.
Standard path looks like this - https://<tenantname>-my.sharepoint.com/personal/<username>_albert_cz/Documents/Forms/All.aspx
But his path is - https://<tenantname>-my.sharepoint.com/personal/<username>_albert_cz/OneDrive <username>/Forms/All.aspx
Does anybody have idea how to fix this? Is there some chance to completely reset his personal site and OneDrive for Business?
It will help me a lot.
Thank you
P.
Oct 09 2018 02:04 AM
Did it work before? Something changed?
What happens if you manually type the default OneDrive address with his username?
Oct 09 2018 02:19 AM
Hello @adam deltinger,
I don't know if it was working. But the trouble with displaying files is as user said for some time.
When I tried the default path it shows 404 error, so such path does not exist.
P.
Oct 09 2018 02:25 AM
Have the user his OneDrive folder mapped on the computer (as a shared folder, not synced) vi webdav?
Oct 09 2018 02:28 AM
The reason for asking was this:
https://www.mavention.nl/blogs-cat/dont-rename-onedrive-folder/?cn-reloaded=1
/ Adam
Oct 09 2018 03:29 AM
Hello @adam deltinger,
No, the synchronization is blocked and clients are not installed on computers. There is also conditional access turned on that does not allow to sync data on onedrive installed on personal computer.
P.
Oct 09 2018 05:35 AM
Map a drive to the path "https://<tenantname>-my.sharepoint.com/personal/<username>_albert_cz"..
Ensure you have the default folders in there, high chance the user has renamed the "Documents folder".
OR using the web browser go to https://<tenantname>-my.sharepoint.com/personal/<username>_albert_cz/_layouts/15/viewlsts.aspx?
Ensure you have Documents listed.