May 10 2023 01:29 PM
I have hotmail and outlook. There is a free 5 GB one drive limit. I started receiving messages that I am over the 5 gb free limit. I deleted several GB. The message goes away for a minute and then says I am again over thghe 5 gb limit. Why is this happening. i am deleting a lot of files. How do I get rid of the free 5 gb one drive. It isn't worth it and I want to be able to keep sending and receiving e mail. This is a big problem.
May 11 2023 12:10 AM
It sounds like there might be some synchronization issues between your OneDrive account and your local files. Sometimes files that have been deleted locally can still remain in your OneDrive account, taking up space.
Here are a few things you can try to resolve the issue:
I hope this helps!
May 16 2023 10:24 AM
May 16 2023 12:08 PM
If you have gone through the above steps and the issue persists, it's advisable to reach out to Microsoft support directly, Contact Microsoft Support. They can investigate the problem further and provide more specific guidance based on your account and situation.
I'm also at the end of my knowledge regarding this topic.