i need help

Copper Contributor

have a big problem. 

onedrive clear automatic 

 

  • pj
1 Reply

@arthur_baubert 

If you're experiencing an issue where your OneDrive is automatically clearing or deleting files, it could be due to several reasons. Here are some potential causes and steps you can take to address the problem:

  1. Automatic File Deletion Settings: Check if you have any settings configured in OneDrive that might be causing files to be automatically deleted. OneDrive may have options for file retention, recycling bin settings, or version history that could affect file deletion behavior.
  2. Sync Issues: If you're using the OneDrive sync client on your computer, there could be synchronization issues causing files to be deleted. Check the sync status in the OneDrive client to see if there are any errors or conflicts.
  3. Malware or Security Threats: Your OneDrive account may have been compromised, or there could be malware on your device that is deleting files. Run a full antivirus scan on your device to check for any security threats.
  4. Accidental Deletion: It's possible that files are being accidentally deleted by yourself or someone else who has access to your OneDrive. Review your recent activity in OneDrive to see if there are any signs of unauthorized access or accidental deletions.
  5. Storage Quota Exceeded: If your OneDrive storage quota has been exceeded, OneDrive may start deleting files to make room for new ones. Check your OneDrive storage usage to see if you're nearing your storage limit.
  6. Restore Deleted Files: If files have been deleted from your OneDrive, you may be able to restore them from the OneDrive recycle bin or version history. Log in to the OneDrive web interface and navigate to the recycle bin to see if your files are there.

By investigating these potential causes and taking appropriate actions, you should be able to address the problem of automatic file deletion in OneDrive. The text was created with the help of AI.

 

My answers are voluntary and without guarantee!

 

Hope this will help you.

 

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