Silent crash

[PurSpyk]

Hi

Every time I wake my computer from sleep the following error appears in Event Viewer

Faulting application name: OLicenseHeartbeat.exe, version: 16.0.13811.20002, time stamp: 0x6025a939
Faulting module name: KERNELBASE.dll, version: 10.0.19041.804, time stamp: 0x0e9c5eae
Exception code: 0xc06d007e
Fault offset: 0x000000000002d759
Faulting process ID: 0x443c
Faulting application start time: 0x01d713cc28c2c0e9
Faulting application path: C:\Program Files\Common Files\Microsoft Shared\Office16\OLicenseHeartbeat.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 42983044-11ab-4d69-ad76-1c71ed7b344d
Faulting package full name:
Faulting package-relative application ID:

This has been happening since a few builds ago

[#2]

Hello,

Can you please confirm the version of Office you're using and provide the installed build number?

Thanks,
Evan

[#3]

Hi

Build 13906.20000

Regards

Brett

[#4]

Thanks. A new update was released today. Can you please try fully uninstalling Office and reinstall it to see if you still get this error?

[#5]

@Evan_Bolin I have seen this on many machines home and business. It seem to be related to the Azure outtage some days ago.

Azure status history | Microsoft Azure

[#6]

Seems to have fixed the issue, will continue to monitor