Oct 16 2021
03:11 PM
- last edited on
Apr 15 2022
07:38 AM
by
TechCommunityAP
Oct 16 2021
03:11 PM
- last edited on
Apr 15 2022
07:38 AM
by
TechCommunityAP
On my m1 MacBook Air running macOS 11.6, I have Outlook 365. After installing the latest update, anytime I two-finger click on a message and choose Move to Folder, Outlook 365 (running in "New Outlook" mode) freezes and I have to force quit it.
I am connected to a single Office 365 Exchange account and do have an enormous folder hierarchy (3 levels and more than 1,000 folders), but two-finger clicking, choosing Move to Folder, seeing the folder list, picking the folder, and then clicking Move were all instantaneous until the update. Now, as soon as I choose Move to Folder, Outlook is immediately unresponsive and stays unresponsive, but CPU usage reported by Activity Monitor goes to 100% and stays there. I have waited over an hour for it to resolve with no luck, and I do have a fast connection (about 400Mbps up/down over wifi). I have tried removing and re-adding my Office 365 account in Outlook, but no luck.
Note: Everything works fine in "Old Outlook" mode - it's just "New Outlook" mode where this is broken.
Oct 20 2021 09:35 AM
Oct 20 2021 09:38 AM
Oct 23 2021 10:25 AM
SolutionOct 23 2021 02:37 PM
Oct 25 2021 04:43 AM
Oct 23 2021 10:25 AM
Solution