Outlook 2016 signature button doesn't work

%3CLINGO-SUB%20id%3D%22lingo-sub-750131%22%20slang%3D%22en-US%22%3EOutlook%202016%20signature%20button%20doesn't%20work%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-750131%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3EI%20have%20a%20laptop%20with%20windows%2010%2064-bit%20and%20before%20installing%20MSI%20version%20of%20Office%202016%20(64-bit%20version)%20I%20uninstalled%20the%20pre-installed%20version%20of%20365.%20All%20works%20great%2C%20but%20now%20I%20think%20because%20of%20an%20update%20office%20365%20version%201906%20(11727.20230)%2032-bit%20installed%20itself%20and%20now%20signature%20button%20doesn't%20work.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20had%20this%20problem%20before%20with%20another%20latop%20and%20uninstalled%20%22Microsoft%20Office%20Desktop%20Apps%22%20this%20solved%20my%20problem%20for%20a%20day.%20Next%20boot%20up%20Outlook%202016%20didn't%20start%20anymore.%20And%20I%20tried%20every%20possible%20way%20to%20un-%2C%20re-install%20office%202016%20but%20I%20always%20got%20an%20Error%20(%20don't%20have%20picture%20anymore).%3CBR%20%2F%3EOnly%20solution%20to%20get%20it%20re-installed%20was%20to%20reset%20the%20laptop.%20Tried%20again%20and%20had%20the%20same%20result...%3CBR%20%2F%3E%3CBR%20%2F%3E%3C%2FP%3E%3CP%3ESo%20uninstalling%20the%20%22desktop%20apps%22%20isn't%20a%20solution%20I%20need...%3C%2FP%3E%3CP%3EAny%20other%20method%20to%20uninstall%20office%20365%20version%20without%20destroying%20the%20MSI%20installation%20are%20welcome.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPS%3A%20for%20now%20I%20solved%20it%20by%20having%20a%20signature%20folder%20with%20the%20signature%20configured%20in%20it.%20But%20it%20doesn't%20set%20itself%20when%20opening%20a%20new%20mail%2Freply%20automatically.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-750131%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOutlook%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-750351%22%20slang%3D%22en-US%22%3ERe%3A%20Outlook%202016%20signature%20button%20doesn't%20work%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-750351%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F374770%22%20target%3D%22_blank%22%3E%40Support8800%3C%2FA%3E%26nbsp%3BWhen%20you%20uninstall%20the%20apps%2C%20did%20you%20run%20the%20powershell%20or%20just%20right-click%20and%20uninstalled%3F%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EOpen%20PowerShell%20in%20run%20as%20admin%20mode%20then%20paste%3A%3CBR%20%2F%3EGet-AppxProvisionedPackage%20-Online%20%7C%20where-object%20%7B%24_.packagename%20%E2%80%93like%20%22*Outlook*%22%7D%20%7C%20Remove-AppxProvisionedPackage%20-Online%3CBR%20%2F%3EThen%3A%3CBR%20%2F%3EGet-AppxPackage%20%22*Outlook*%22%20%7C%20Remove-AppxPackage%3CBR%20%2F%3EClose%20the%20PowerShell%20window%20and%20open%20it%20without%20using%20run%20as%20admin.%20Run%20this%20command%3A%3CBR%20%2F%3EGet-AppxPackage%20%22*Outlook*%22%20%7C%20Remove-AppxPackage%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EIf%20the%20problem%20continues%20after%20running%20powershell%2C%20try%20the%20registry%20key%20-%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fwww.slipstick.com%2Fproblems%2Fthe-stationery-and-font-button-doesnt-work%2F%23reg%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.slipstick.com%2Fproblems%2Fthe-stationery-and-font-button-doesnt-work%2F%23reg%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

Hi,

I have a laptop with windows 10 64-bit and before installing MSI version of Office 2016 (64-bit version) I uninstalled the pre-installed version of 365. All works great, but now I think because of an update office 365 version 1906 (11727.20230) 32-bit installed itself and now signature button doesn't work.

 

I had this problem before with another latop and uninstalled "Microsoft Office Desktop Apps" this solved my problem for a day. Next boot up Outlook 2016 didn't start anymore. And I tried every possible way to un-, re-install office 2016 but I always got an Error ( don't have picture anymore).
Only solution to get it re-installed was to reset the laptop. Tried again and had the same result...

So uninstalling the "desktop apps" isn't a solution I need...

Any other method to uninstall office 365 version without destroying the MSI installation are welcome.

 

PS: for now I solved it by having a signature folder with the signature configured in it. But it doesn't set itself when opening a new mail/reply automatically.

 

Thanks

1 Reply

@Support8800 When you uninstall the apps, did you run the powershell or just right-click and uninstalled?

 

Open PowerShell in run as admin mode then paste:
Get-AppxProvisionedPackage -Online | where-object {$_.packagename –like "*Outlook*"} | Remove-AppxProvisionedPackage -Online
Then:
Get-AppxPackage "*Outlook*" | Remove-AppxPackage
Close the PowerShell window and open it without using run as admin. Run this command:
Get-AppxPackage "*Outlook*" | Remove-AppxPackage

 

If the problem continues after running powershell, try the registry key - 

https://www.slipstick.com/problems/the-stationery-and-font-button-doesnt-work/#reg