Need help with an error: unhandled exception by an external application

Copper Contributor

Hello, I am really hoping someone here will be able to offer some help. when I run a specific macro (an HPC macro), Excel is throwing up the following error. Does anyone have any idea what this means?

 

I am trying to submit a computation job to HPC application (HPC server 2012 R2) and this was working fine until recently.

 

Feedback Type:
Frown (Error)

Timestamp:
2017-08-22T10:45:05.9293108Z

Local Time:
2017-08-22T11:45:05.9293108+01:00

Product Version:
2.42.4611.241 (PQ-CY17SU01) (x86)

Release:
January 2017

Excel Version:
16.0.7766.2099

Excel Install Location:
C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE

IE Version:
11.953.14393.0

OS Version:
Microsoft Windows NT 10.0.14393.0 (x64 en-US)

CLR Version:
4.6.2. or later [Release Number = 394802]

Workbook Package Info:
1* - en-GB, fastCombine: Disabled.

Peak Working Set:
293 MB

Private Memory:
204 MB

Peak Virtual Memory:
1.06 GB

Error Message:
External component has thrown an exception.

Error Code:
-2147467259 (0x80004005)

Stack Trace:
System.Runtime.InteropServices.SEHException (0x80004005): External component has thrown an exception.
at Microsoft.Mashup.Client.Excel.NativeExcelFunctionsC2R.Microsoft.Mashup.Client.Excel.INativeExcelFunctions.TryGetTaskPaneControl(NativeTaskPaneType type, IntPtr uiFrame, TaskPaneControl& taskPaneControl)
at Microsoft.Mashup.Client.Excel.Shim.NativeTaskPaneServices.NativeTaskPane.get_ContentControl()
at Microsoft.Mashup.Client.Excel.Shim.NativeTaskPaneServices.TryGetCustomTaskPane(TaskPaneType taskPaneType, ExcelWindowId excelWindowId, ITaskPane& taskPane)
at Microsoft.Mashup.Client.Excel.CustomTaskPaneManager.TryGetCustomTaskPane(ExcelWindowId windowId, ITaskPane& taskPane)
at Microsoft.Mashup.Client.Excel.CustomTaskPaneManager.TryGetTaskPaneControl[T](ExcelWindowId windowId, T& taskPaneControl)
at Microsoft.Mashup.Client.Excel.CustomTaskPaneManager.OnWindowDeactivate(IWindowContext windowContext)
at Microsoft.Mashup.Client.Excel.CustomTaskPaneManagers.OnWindowDeactivate(IWindowContext windowContext)
at Microsoft.Mashup.Client.Excel.NativeEventHandler.<>c__DisplayClass1d.<OnWindowDeactivate>b__1c()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.ClientShared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace)
at Microsoft.Mashup.Client.ClientShared.FeedbackErrorInfo..ctor(String message, Nullable`1 errorCode, String requestId, Exception exception)
at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.<>c__DisplayClass1.<HandleException>b__0()
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.SendAndMarshalExceptions(SynchronizationContext context, Action callback)
at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.Mashup.Client.Excel.NativeEventHandler.OnWindowDeactivate(IntPtr uiFrame)
at Microsoft.Mashup.Client.Excel.NativeExcelConnectorBase.<>c__DisplayClass5b.<OnWindowDeactivateCallback>b__5a()
at Microsoft.Mashup.Client.Excel.NativeExcelConnectorBase.InvokeAndReturnHResult(Action action)
at Microsoft.Mashup.Client.Excel.NativeExcelConnectorBase.OnWindowDeactivateCallback(IntPtr uiFrame)
at System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.OnComponentEnterState(IntPtr dwComponentID, Int32 uStateID, Int32 uContext, Int32 cpicmExclude, Int32 rgpicmExclude, Int32 dwReserved)
at System.Windows.Forms.ComponentManagerProxy.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.OnComponentEnterState(IntPtr dwComponentID, Int32 uStateID, Int32 uContext, Int32 cpicmExclude, Int32 rgpicmExclude, Int32 dwReserved)
at System.Windows.Forms.Application.ThreadContext.BeginModalMessageLoop(ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.RunDialog(Form form)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.ClientShared.WindowManager.ShowDialog[T](T form, IWin32Window owner)
at Microsoft.Mashup.Client.ClientShared.Ux.HtmlForm.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.ShowUnexpectedErrorDialog(IWin32Window owner, WindowsHost windowsHost, FeedbackErrorInfo errorDetails)
at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.<>c__DisplayClass1.<HandleException>b__0()
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.SendAndMarshalExceptions(SynchronizationContext context, Action callback)
at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.Mashup.Client.Excel.NativeEventHandler.OnIdle()
at Microsoft.Mashup.Client.Excel.NativeExcelConnectorBase.<OnIdleCallback>b__3a()
at Microsoft.Mashup.Client.Excel.NativeExcelConnectorBase.InvokeAndReturnHResult(Action action)
at Microsoft.Mashup.Client.Excel.NativeExcelConnectorBase.OnIdleCallback()


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