Exchange ActiveSync

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Contributor

Morning, my credit union recently switched to Office 365.  We have recently noticed an issue with employees accessing their emails via their mobile devices.  Only a certain group of employees are able to do pre Office 365 conversion.  We have disabled Exchange Active Sync for my account on the Admin site.  Yet I am still able to access Outlook via my phone.  Any ideas?  Thank you all.  

1 Reply

Hi @PKeller80 

 

The Outlook app for Android/iOS can use the REST api even when ActiveSync is disabled. Paul Cunningham has written a good article on this scenario and how to get around the issue on a per-user or organisational level.

 

https://practical365.com/clients/mobile-devices/outlook-for-ios-android-still-able-to-connect-after-...

 

Thanks,

Mark