wrong display name top of Outlook 2016 Windows

%3CLINGO-SUB%20id%3D%22lingo-sub-270167%22%20slang%3D%22en-US%22%3Ewrong%20display%20name%20top%20of%20Outlook%202016%20Windows%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-270167%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20just%20notice%2C%20on%20one%20of%20my%20network%20desktop%2C%20that%20the%20name%20display%20on%20the%20top%20of%20Outlook%20365%20(2016)%20do%20not%20correspond%20to%20the%20user%20Office%20365%20login%20(file%20attach%20will%20be%20more%20easy%20to%20understand)%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20there%20a%20way%20to%20correct%20it%20%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethanks%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-270167%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-270970%22%20slang%3D%22en-US%22%3ERe%3A%20wrong%20display%20name%20top%20of%20Outlook%202016%20Windows%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-270970%22%20slang%3D%22en-US%22%3E%3CP%3EOffice%20on%20a%20single%20machine%20is%20activated%20ones%20and%20is%20tied%20to%20that%20user%2C%20so%20maybe%20wrong%20display%20name%20comes%20from%20that.%20For%20a%20shared%20PC%20one%20can%20use%20shared%20activation%20%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fdeployoffice%2Foverview-of-shared-computer-activation-for-office-365-proplus%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fdeployoffice%2Foverview-of-shared-computer-activation-for-office-365-proplus%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-270620%22%20slang%3D%22en-US%22%3ERe%3A%20wrong%20display%20name%20top%20of%20Outlook%202016%20Windows%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-270620%22%20slang%3D%22en-US%22%3E%3CP%3ENo%2C%20the%20primary%20email%20address%20was%20not%20changed%2C%20but%20it's%20a%20computer%20used%20by%20more%20than%20one%20users%20(each%20user%20use%20it's%20own%20Windows%20profile)%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-270330%22%20slang%3D%22en-US%22%3ERe%3A%20wrong%20display%20name%20top%20of%20Outlook%202016%20Windows%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-270330%22%20slang%3D%22en-US%22%3E%3CP%3EDid%20you%20happen%20to%20change%20the%20primary%20email%20address%3F%20If%20so%2C%20the%20only%20way%20to%20get%20Outlook%20to%20reflect%20the%20new%20value%20is%20by%20recreating%20the%20profile.%20Or%20playing%20with%20tools%20such%20as%20MFCMAPI%2C%20but%20lets%20not%20get%20there%20%3A)%3C%2Fimg%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Contributor

Hello,

 

I just notice, on one of my network desktop, that the name display on the top of Outlook 365 (2016) do not correspond to the user Office 365 login (file attach will be more easy to understand)

 

Is there a way to correct it ?

 

thanks

 

 

3 Replies
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Did you happen to change the primary email address? If so, the only way to get Outlook to reflect the new value is by recreating the profile. Or playing with tools such as MFCMAPI, but lets not get there :)

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No, the primary email address was not changed, but it's a computer used by more than one users (each user use it's own Windows profile)

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Office on a single machine is activated ones and is tied to that user, so maybe wrong display name comes from that. For a shared PC one can use shared activation https://docs.microsoft.com/en-us/deployoffice/overview-of-shared-computer-activation-for-office-365-...