WORD data lost

Copper Contributor

Hello All,

 

I was working on my word document yesterday till late night. I Have started my work after saving in both pc and Sync of One Drive. As i Was tired before taking a short break I have closed file after I Click Save. And after I come back There is no trace of my data that I have worked all night. 

 

NO Recent Files

No Unsaved data

Not able to Auto Recover 

Tried to even contact Microsoft support but as usually Ignored as everytime . But this document is very important for me. I have tried to recover something by using Acronis Revive and then I found some tmp files but unable to recover them. @office365  @Office Apps  @admin 

1 Reply

@Krishh_vk Hello, this sounds very odd. I'm going to attach a link and perhaps it can guide you in the right direction.

 

How to recover a lost Word document

https://docs.microsoft.com/en-us/office/troubleshoot/word/recover-lost-document

 

Do have a look in the OneDrive recycle bin as well.

 

Restore deleted files or folders in OneDrive

https://support.office.com/en-us/article/restore-deleted-files-or-folders-in-onedrive-949ada80-0026-... 

 

Hope it get sorted!