I was working on a .docx file and Word suddenly quit. I looked in Word Help to find the recover file and found it. However, I cannot open it through Finder or Word. I also tried to change the file extension to .zip and that didn't work either. I am working on a MacBook Pro (late 2013, retina, OS Catalina). I would really like to recover it because I was at the end of an extensive redlining process. Any other suggestions for retrieving it?