Word cannot open the file because the file format does not match the file extension.

%3CLINGO-SUB%20id%3D%22lingo-sub-1065449%22%20slang%3D%22en-US%22%3EWord%20cannot%20open%20the%20file%20because%20the%20file%20format%20does%20not%20match%20the%20file%20extension.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1065449%22%20slang%3D%22en-US%22%3E%3CP%3EI%20was%20working%20on%20a%20.docx%20file%20and%20Word%20suddenly%20quit.%26nbsp%3B%20I%20looked%20in%20Word%20Help%20to%20find%20the%20recover%20file%20and%20found%20it.%26nbsp%3B%20However%2C%20I%20cannot%20open%20it%20through%20Finder%20or%20Word.%26nbsp%3B%20I%20also%20tried%20to%20change%20the%20file%20extension%20to%20.zip%20and%20that%20didn't%20work%20either.%26nbsp%3B%20I%20am%20working%20on%20a%20MacBook%20Pro%20(late%202013%2C%20retina%2C%20OS%20Catalina).%26nbsp%3B%20I%20would%20really%20like%20to%20recover%20it%20because%20I%20was%20at%20the%20end%20of%20an%20extensive%20redlining%20process.%26nbsp%3B%20Any%20other%20suggestions%20for%20retrieving%20it%3F%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1065449%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1224144%22%20slang%3D%22en-US%22%3ERe%3A%20Word%20cannot%20open%20the%20file%20because%20the%20file%20format%20does%20not%20match%20the%20file%20extension.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1224144%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EChange%20the%20extension%20of%20your%20file%20to%20%22.doc%22%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Occasional Visitor

I was working on a .docx file and Word suddenly quit.  I looked in Word Help to find the recover file and found it.  However, I cannot open it through Finder or Word.  I also tried to change the file extension to .zip and that didn't work either.  I am working on a MacBook Pro (late 2013, retina, OS Catalina).  I would really like to recover it because I was at the end of an extensive redlining process.  Any other suggestions for retrieving it?  

1 Reply
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Change the extension of your file to ".doc"