I am also a long-time user of MS Word. :beaming_face_with_smiling_eyes: I was unable to recreate your specific issue in MS Word Online. However, there are several things come to mind.
1) Do you have the latest software updates. I assumed that you have auto update turned on.
2) Does the image show up correctly in MS Word Desktop and not Online?
3) Does the image show in "Print Preview mode" and not in the document?
3) Let's check your Print Drawing settings. See below.
4) Change the image resolution. See below.
Print Drawing Settings
- Open up Word from your desktop
- Click on File from the top menu then Options
- Select the Display tab, make sure a Print Drawing created in Word checked
- Also under the Advanced tab,
- Uncheck: Show picture placeholder
- Check: Show drawings and text boxes on screen
- Now, remove your images from the document
- Close both Word online and desktop applications
- Reopen the Word application, and then reinsert your images
If this does not fix it, try changing the image resolution.
Change the image resolution
- Click on the image and select picture Format from the ribbon
- Select Compress pictures
- Change the default settings to Print (220 dpi)
I hope one of these solutions display your image. If you find this information useful, please mark it as the best answer or like it, which assists others with the same question.
Have a great day.
/Teresa
#traccreations4e
We seem to have the same document version, and I wasn't able to replicate the issue you're experiencing. From your previous message, it seems like you've already tried the solution we provided without success.
To further troubleshoot, we suggest the following steps:
Backup Document:
First, make sure to create a backup of your document before proceeding with any of the solutions below.
Solution 1: Inspect Document
Check if any images in your document are hidden. This check may also uncover other issues. You can do this by going to File > Info > Check for Issues > Inspect Document.
Solution 2: Check Compatibility
If you're working with an older document created in Microsoft versions 2010 or 2013, try checking compatibility. For newer documents, skip this step. You can do this by going to File > Info > Check for Issues > Check Compatibility.
Solution 3: Repair Install
- If the previous solutions don't work, contact your IT department and ask them to run the repair tool.
If you find this information useful, please like it or mark it as the best response which will assist others with the same question.
/Teresa
#traccreations4e
