Aug 08 2022
11:35 AM
- last edited on
Feb 01 2023
12:33 PM
by
TechCommunityAP
Aug 08 2022
11:35 AM
- last edited on
Feb 01 2023
12:33 PM
by
TechCommunityAP
A long time MS/Office user here... I'm attempting to insert or paste (I've tried both) a picture into a Word 365 document. It shows the outline of the picture, but that's it. I can go to Excel, Paint, etc. and it pastes just fine. Also, prior to maybe a couple of weeks ago I've been able to paste or insert pictures with no issues. I can paste text with no issues. I suspect there may be a virus, but Norton 360 doesn't pick up anything when I do a thorough scan. Suggestions???
Aug 09 2022 10:33 AM - edited Aug 09 2022 10:37 AM
I am also a long-time user of MS Word. :beaming_face_with_smiling_eyes: I was unable to recreate your specific issue in MS Word Online. However, there are several things come to mind.
1) Do you have the latest software updates. I assumed that you have auto update turned on.
2) Does the image show up correctly in MS Word Desktop and not Online?
3) Does the image show in "Print Preview mode" and not in the document?
3) Let's check your Print Drawing settings. See below.
4) Change the image resolution. See below.
Print Drawing Settings
If this does not fix it, try changing the image resolution.
Change the image resolution
I hope one of these solutions display your image. If you find this information useful, please mark it as the best answer or like it, which assists others with the same question.
Have a great day.
/Teresa
#traccreations4e
Aug 09 2022 11:05 AM
Thank you so much! It appears this was the culprit:
I tested several inserts and pastes of pictures and they show up just fine. I'm not sure how this situation happened though. I haven't adjusted the settings in the Options sections, so perhaps a SW update modified the selection. Regardless, thank you again for your assistance!!
Aug 09 2022 12:07 PM
Aug 07 2023 08:25 AM
@Teresa_Cyrus I'm having no luck using the above tips. Any other suggestions would be appreciated. Thank you!
Aug 07 2023 11:27 AM
Aug 07 2023 12:00 PM
@Teresa_Cyrus We use Microsoft 365. I'm having the issue using MS Word version 2307 (build 16626.20134).
Aug 08 2023 12:03 AM - edited Aug 08 2023 12:04 AM
We seem to have the same document version, and I wasn't able to replicate the issue you're experiencing. From your previous message, it seems like you've already tried the solution we provided without success.
To further troubleshoot, we suggest the following steps:
Backup Document:
First, make sure to create a backup of your document before proceeding with any of the solutions below.
Solution 1: Inspect Document
Check if any images in your document are hidden. This check may also uncover other issues. You can do this by going to File > Info > Check for Issues > Inspect Document.
Solution 2: Check Compatibility
If you're working with an older document created in Microsoft versions 2010 or 2013, try checking compatibility. For newer documents, skip this step. You can do this by going to File > Info > Check for Issues > Check Compatibility.
Solution 3: Repair Install
If you find this information useful, please like it or mark it as the best response which will assist others with the same question.
/Teresa
#traccreations4e
Aug 14 2023 11:12 AM
Sep 29 2023 07:21 AM
In the last few days can no longer paste images into word documents
Very frustrating as a major part of work is documenting steps
Looks like people were having issues with this is 2022, why would it be an issue again?
Did anyone have resolution?
Oct 20 2023 12:35 PM
This issue just began today, Oct 20, 2023.
I still have older Word documents open, and they still accept a pasted jpg. However, all new documents will not past the image.
Actually, the lower part of the image appears but all the rest of the image is blank.
Tried all the suggestions here but no solution.
Feb 29 2024 05:20 PM