Why Humans Should Apply Their Knowledge of Office 365 When Reviewing OCAS Alerts

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MVP

 

Office 365 Cloud App Security (OCAS) is very good at identifying potential problems for tenant administrators to investigate. But don’t think that it’s always right. Humans are often better at resolving issues than computers are, simply because we can use our wider knowledge of how applications work and the Office 365 datacenter network to understand what might be behind an alert. Humans might be slower than computers, but when it comes to resolving OCAS alerts, we’re always better.

https://office365itpros.com/2021/05/31/humans-better-resolve-ocas-alerts/

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