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What webservers are needed for office 365 activation?

%3CLINGO-SUB%20id%3D%22lingo-sub-297641%22%20slang%3D%22en-US%22%3EWhat%20webservers%20are%20needed%20for%20office%20365%20activation%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-297641%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EFor%20activating%20Office%2C%20we%20have%20some%20users%20who%20have%20an%20error%20and%20cannot%20proceed%20further%20with%20their%20domain%20email%20address%20and%20password.%26nbsp%3B%20These%20users%20have%20a%20limited%20internet%20access%20through%20a%20Cisco%20web%20filter.%26nbsp%3B%20Do%20you%20have%20any%20documentation%20what%20servers%20or%20IP%20ranges%20need%20to%20be%20whitelisted%20to%20allow%20activation%20to%20take%20place%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-297641%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Eactivation%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-297794%22%20slang%3D%22en-US%22%3ERe%3A%20What%20webservers%20are%20needed%20for%20office%20365%20activation%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-297794%22%20slang%3D%22en-US%22%3E%3CP%3EThe%20network%20planning%20guidance%20at%20%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice365%2Fenterprise%2Fnetwork-planning-and-performance%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Foffice365%2Fenterprise%2Fnetwork-planning-and-performance%3C%2FA%3E%20is%20a%20great%20place%20to%20start%20for%20these%20type%20of%20issues.%20I%20highly%20recommend%20reading%20through%20all%20of%20this%20content%20and%20implementing%20the%20guidance%20by%20Microsoft.%20They%20have%20a%20lot%20of%20very%20good%20reasons%20to%20make%20changes%20to%20your%20network%20and%20your%20engineers%20need%20to%20get%20up%20to%20speed%20on%20what%20they%20need%20to%20do%20to%20provide%20a%20secure%20and%20highly%20performant%20experience%20to%20the%20users%20at%20a%20variety%20of%20locations%20and%20devices.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-297650%22%20slang%3D%22en-US%22%3ERe%3A%20What%20webservers%20are%20needed%20for%20office%20365%20activation%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-297650%22%20slang%3D%22en-US%22%3EPlease%20refer%20to%20this%20thread%20from%20ms%20answers%20forum%3A%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fmsoffice%2Fforum%2Fall%2Foffice-365-activation-ports-urls%2F986ba3fd-9693-42e6-bb8c-2132f9ecf04a%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fmsoffice%2Fforum%2Fall%2Foffice-365-activation-ports-urls%2F986ba3fd-9693-42e6-bb8c-2132f9ecf04a%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EAdam%3C%2FLINGO-BODY%3E
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Occasional Contributor

Hello,

 

For activating Office, we have some users who have an error and cannot proceed further with their domain email address and password.  These users have a limited internet access through a Cisco web filter.  Do you have any documentation what servers or IP ranges need to be whitelisted to allow activation to take place?

 

Thanks!

2 Replies
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Best Response confirmed by Keith Sauer (Occasional Contributor)
Solution

The network planning guidance at https://docs.microsoft.com/en-us/office365/enterprise/network-planning-and-performance is a great place to start for these type of issues. I highly recommend reading through all of this content and implementing the guidance by Microsoft. They have a lot of very good reasons to make changes to your network and your engineers need to get up to speed on what they need to do to provide a secure and highly performant experience to the users at a variety of locations and devices.