Mar 17 2021
12:35 PM
- last edited on
Feb 01 2023
12:39 PM
by
TechCommunityAP
Mar 17 2021
12:35 PM
- last edited on
Feb 01 2023
12:39 PM
by
TechCommunityAP
Until a month or two ago, when you'd go to https://office.com , there was a "Pinned" heading in the panel/section below the filmstrip in "Recommended". When you go there now, the headings are "All", "My recent", "Shared" and "Favorites". It seems like maybe "Favorites" replaced "Pinned", but there are two problems with this:
So, is "Pinning" documents a concept that's gone from the Office portal and Office web apps? Will it also disappear from the desktop apps at some point? And if so, will it be replaced by "Favorites" (which actually match up to the Favorites you set in the portal)? These kinds of unexplained disappearances or changes are a HUGE issue when it comes to user adoption and trust. I get that M365 is "constantly evolving", but there's a responsible way to communicate and manage that evolution that doesn't include pulling the rug out from under users.