Using SSPR from Win10 Login Screen

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Occasional Contributor

- Win10 1803

- Hybrid Azure AD joined

- Azure AD self-service password reset enabled and works successfully from within the browser.

- Configured Reset password link using the registry

https://docs.microsoft.com/en-us/azure/active-directory/authentication/tutorial-sspr-windows

 

Launching Win10 and in the login screen, when clicking the Reset password in a Win10 login screen, the SSPR screen never appears and just returns to the login screen.

 

Suspecting a device policy conflicting SSPR to display

Is there any type of logging in Win10 I can enable to see what is blocking the SSPR screen from appearing? and what is the "behind the scene" process when clicking Reset password from the login screen?

 

Any information is greatly appreciated.

 

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