Users receive strange password expiry notifications

New Contributor

Good morning.
We are being notified by several users who are receiving notifications in Outlook about the expiration of their password indicating "password expires in X days", where X is usually 5 and 6 digits (1030378 days, 696505 days, 1054889 days...)
We work with Office 365, in a hybrid environment of Office 2013 and Office 2016 software.
Our password expiry policy is the common one of 90 days.
Greetings.
Thank you.

 

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1 Reply

@ErnestoMartinez Hello! Can't say for sure but probably a bug and I believe what you're seeing is seconds until expiry and not days. If common client troubleshooting steps won't make it disappear I would probably open up a ticket with Microsoft support.