Unblock my Office365 email

Copper Contributor

am continuously sends marketing emails from my Office 365, now It appears that Microsoft has blocked my email address from sending emails!

 

Why Microsoft blocked my business email from sending any more email messages???

9 Replies

Open a support case and work with the Microsoft engineers to get this sorted out. And you should definitely avoid sending bulk messages if you dont want the same issue to happen in the future.

 

Here's the relevant section from one of the articles with Microsoft's recommendation on this:

 

Exchange Online customers who need to send legitimate bulk commercial email (for example, customer newsletters) should use third-party providers that specialize in these services.

Thanks Vasil for the advise, I really appreciate your help!

 

How to open a support case and work with the Microsoft engineers to get this sorted out?

You can open a Support ticket in Office 365 Admin Center, or go directly here https://portal.office.com/Support/SupportEntry.aspx

Thank you Nuno so much for the reply. This issue has been bugging me all week and I have been very depressed.

 

I don’t have permission to access Support page or perform this action!

You have to be Global Admin, Billing Administrator or  Service Administrator to open a Ticket. https://support.office.com/en-us/article/About-Office-365-admin-roles-da585eea-f576-4f55-a1e0-87090b...

Also, it would be better to have a general idea about Exchange Online limitations as well... :)

https://technet.microsoft.com/en-us/library/exchange-online-limits.aspx?f=255&MSPPError=-2147217396#...

My email now works well, I can send and receive emails properly.

You're a very helpful person and I am super thankful.

Glad to hear that your email is working normally now.
Glad to hear your issue is now resolved. :)