Feb 27 2018 08:40 PM
I am having trouble logging into desktop apps like Word through Office 365 with my student email/ID. I am able to log in online to office using my school email just fine. However when I try to use Word from my desktop, I am prompted to enter my school email, and it simply keeps refreshing back to the "sign in to activate office" page.
I'm running OS X 10.11.6
Feb 28 2018 02:03 AM
You could very well be able to login to Office 365 without having a license for installing locally Office 2016. Verify with your admin that an Office 2016 license has indeed been assigned to your account.
Feb 28 2018 02:38 AM
Click on your image (or your name) in the top right corner of Word and then look at the account you are signed in with. You may need to switch accounts or sign our of that app to get it resynched.
Feb 28 2018 02:47 AM
Feb 28 2018 02:49 AM
Feb 28 2018 02:59 AM
that sounds like there could be an issue with your schools network configuration. I would open a ticket with your schools IT support staff.