Unable to insert a chart in powerpoint 365

%3CLINGO-SUB%20id%3D%22lingo-sub-962446%22%20slang%3D%22en-US%22%3EUnable%20to%20insert%20a%20chart%20in%20powerpoint%20365%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-962446%22%20slang%3D%22en-US%22%3E%3CP%3EI%20have%20a%20user%20that%20is%20unable%20to%20insert%20a%20chart%20in%20powerpoint%20365%20and%20microsoft%20excel%20will%20not%20launch%20while%20doing%20so.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20uninstalled%20and%20reinstalled%20for%20the%20user.%26nbsp%3B%3C%2FP%3E%3CP%3EI%20don't%20see%20anything%20in%20add-in%20on%20either%20app%2C%20excel%20or%20powerpoint%2C%20that%20is%20obvious.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20advise.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-962446%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Highlighted
Visitor

I have a user that is unable to insert a chart in powerpoint 365 and microsoft excel will not launch while doing so.  

 

I have uninstalled and reinstalled for the user. 

I don't see anything in add-in on either app, excel or powerpoint, that is obvious. 

 

Please advise.