05-16-2020 10:07 AM
05-16-2020 10:07 AM
05-16-2020 12:33 PM - edited 05-16-2020 12:34 PM
OK, I have reproduced the rule, and for me it works just fine. I noticed that your second transport rule is setup slightly different to the first. What happens if you match the settings to be the same as the first transport rule?
Also, what is the reason for the forwarding? Are the messages kept in both mailboxes or old forwarded to the other one?
05-17-2020 08:12 AM
Thanks for the update. can you please use only first transport rule and check if the email are getting forwarded to forwarding address.
Ideally using first transport rule , it should not allow forwarding of emails as well.
05-18-2020 12:14 AM
I have reproduced both of your rules as follows;
The mailbox in rule 1 has forwarding enabled to the mailbox in rule 2, but also keeps a copy in both mailboxes.
When I send any email to the mailbox in rule 1, I get an NDR as expected.
When I send an email to the mailbox in rule 1, with a PDF attached, the email is received in both mailboxes as expected due to the forwarding.
When I send any email directly to the the mailbox in rule 2, nothing happens.
When I send an email to the mailbox in rule 2, with a PDF attached, the email is received in the mailbox from rule 2 only.
Is this the behaviour you are hoping for?
05-18-2020 12:51 AM
Thanks for the update.
When you send any email (non PDF attach) to the mailbox in rule 1
you get an NDR as expected.
but the the same time email getting forwarded to the mailbox in Rule 2.
This should not happen as per the rule . can you please confirm the behavior
05-18-2020 01:06 AM
I can confirm that when I send any email (non PDF attach) to the mailbox in rule 1, I get an NDR as expected. Also, the same email is not getting forwarded to the mailbox in Rule 2. So for me, it is working as I think you wish it to?
05-18-2020 01:37 AM - edited 05-18-2020 01:38 AM
unfortunately , its not working for me
Whenever users send non pdf attach email to user in Rule 1 , i get NDR , but at the same time email getting forwarded to forwarding address.
Am i missing anything here
05-18-2020 02:37 AM
Don't think I explained myself very well there. What I mean is, the order that the rules are processed in Exchange Online is important. As in my example below, rule 1 gets triggered before rule 2, as rule 1 has a priority of 0, and rule 2 a priority of 1
If your rule 2 has a lower priority number than rule 1, then rule 2 would be triggered first and potentially ignore rule 1. Make sense?