Teams that came with Office 365 package does not auto-update

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Occasional Contributor

Hi,

 

I deployed Office 365 with Teams via SCCM Application Client deployment using Semi-Annual Channel Target installer.  I noticed that Teams do not auto-update.    What do I do to make Teams auto-update automatically on client computers? 

8 Replies
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@Dobongsoon Hello! Teams actually have it's own separate update process. Meaning it doesn't follow the M365 update channels interval. See the link for info and reference https://docs.microsoft.com/en-us/microsoftteams/teams-client-update

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@bec064 - Thank you.  My understanding of that article is it is supposed to auto-update by itself.  I also understand that it is not part of the regular office apps update.  So I am asking for help on how I could make our Teams auto-update.  It is not auto-updating.  Maybe there is a setup I am missing, group policy or configuration? Thanks.

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@Dobongsoon Would you mind explaining how your Teams clients are not updating? Describe the scenario please. Which version is installed and are all your users on the same version?

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@bec064  - I deployed Office 365 Apps with Teams via SCCM Office 365 Client Management to our Windows 10 Enterprise machines.  I use the Semi-Annual Targeted Channel.  I deployed in November 2019.  I noticed that since I deployed Office 365, Teams has not updated since it was installed.  I have no problem with Office 365 updates.  It gets updated via the updates I received from SUS/SCCM.  But with Teams, it is not updating.  The version is still from the date I originally deployed it. According to MS documentation, they don't even have an enterprise way to update Teams.  I wonder how everyone is doing their Teams update that did not come from the Office installer?

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@Dobongsoon Are you in a GCC High or DoD environment?

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@bec064 - We are in GCC but not High or DoD.  What is the rule to that?  Good question.

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@Dobongsoon Hey, if you look at the link below and the second "important" square that starts with.

 

"If you're in a GCC High or DoD environment, currently you need to exclude Teams from being installed with Microsoft 365 Apps. Instead, you need to install Teams by using the separate MSI-based installer..."

 

https://docs.microsoft.com/en-us/deployoffice/teams-install

 

That's maybe the reason you're having issues (you're not GCC High though).

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@bec064 Thanks for the information.  This is helpful.  I will try to find more information about GCC.