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Teams error code - 6

%3CLINGO-SUB%20id%3D%22lingo-sub-899738%22%20slang%3D%22en-US%22%3ETeams%20error%20code%20-%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-899738%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOne%20of%20our%20user%20have%20an%20issue%20when%20he%20try%20to%20connect%20to%20the%20Teams%20applications%2C%20here%20is%20the%20error%20messages%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CDIV%20class%3D%22mceNonEditable%20lia-copypaste-placeholder%22%3E%26nbsp%3B%3C%2FDIV%3E%3CDIV%20class%3D%22mceNonEditable%20lia-copypaste-placeholder%22%3E%26nbsp%3B%3C%2FDIV%3E%3CDIV%20class%3D%22mceNonEditable%20lia-copypaste-placeholder%22%3E%26nbsp%3B%3C%2FDIV%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-899738%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Emicrosoft%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice365%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ETeams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-911761%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20error%20code%20-%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-911761%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F869%22%20target%3D%22_blank%22%3E%40Chris%20Webb%3C%2FA%3E%26nbsp%3B%20I%20solved%20the%20issue%2C%20it%20was%20caused%20because%20of%20a%20misconfigured%20group%2C%20but%20thanks%20for%20your%20answer%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-900188%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20error%20code%20-%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-900188%22%20slang%3D%22en-US%22%3EAssume%20they%20have%20tried%20signing%20out%20and%20back%20in%3F%20That%20will%20clear%20any%20local%20cache%20issues.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-912138%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20error%20code%20-%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-912138%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F402566%22%20target%3D%22_blank%22%3E%40damnit95%3C%2FA%3E%26nbsp%3BMay%20I%20know%20what%20was%20the%20issue%2C%20I%20am%20also%20having%20the%20same%20with%20one%20of%20my%20user%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-912166%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20error%20code%20-%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-912166%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F425584%22%20target%3D%22_blank%22%3E%40Vijprateek%3C%2FA%3ECheck%20the%20user%20group%20differences%20between%20one%20of%20your%20users%20for%20which%20it%20is%20working%20in%20your%20pwa%20settings%20on%20your%20sharepoint%20site%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1201394%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20error%20code%20-%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1201394%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F402566%22%20target%3D%22_blank%22%3E%40damnit95%3C%2FA%3E%26nbsp%3B%2C%20We%20have%20a%20user%20that%20is%20experiencing%20this%20issue%20as%20well%20and%20is%20unable%20to%20log%20back%20in%20from%20the%20desktop%20application%20while%20web%20continues%20to%20work.%20After%20uninstallation%20and%20reinstallation%20of%20the%20latest%20image%2C%20there%20is%20initial%20success%20followed%20by%20a%20return%20to%20the%20same%20error%20after%20the%20user%20logs%20out%20of%20W10%20(for%20lunch%20or%20end%20of%20day)%20and%20a%20reinstallation%20is%20required%20again%20in%20order%20to%20use%20desktop.%20User%20reports%20online%20and%20mobile%20working%20consistently%20during%20this%20time.%20Any%20thoughts%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1249892%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20error%20code%20-%206%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1249892%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20all%20I%20know%20this%20is%20an%20old%20thread%20but%20I%20am%20having%20this%20issue%20but%20for%20multiple%20users.%20They%20have%20tried%20uninstalling%20and%20reinstalling%2C%20clearing%20cache.%20etc%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F402566%22%20target%3D%22_blank%22%3E%40damnit95%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Occasional Contributor

Hello,

 

One of our user have an issue when he try to connect to the Teams applications, here is the error messages:

 

Teams.PNG

 

The user is able to connect to Teams online with no error message

 

Can you help me with this?

 
 
 
6 Replies
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Assume they have tried signing out and back in? That will clear any local cache issues.
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@Chris Webb  I solved the issue, it was caused because of a misconfigured group, but thanks for your answer

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Solution

@damnit95 May I know what was the issue, I am also having the same with one of my user

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@VijprateekCheck the user group differences between one of your users for which it is working in your pwa settings on your sharepoint site

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@damnit95 , We have a user that is experiencing this issue as well and is unable to log back in from the desktop application while web continues to work. After uninstallation and reinstallation of the latest image, there is initial success followed by a return to the same error after the user logs out of W10 (for lunch or end of day) and a reinstallation is required again in order to use desktop. User reports online and mobile working consistently during this time. Any thoughts?

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Hello all I know this is an old thread but I am having this issue but for multiple users. They have tried uninstalling and reinstalling, clearing cache. etc @damnit95 

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