sync issues

Frequent Contributor


On couple of users mailbox in outlook i can see a folder by name
Sync Issues under sync issues it has a folder by name conflicts,Local Failures
sync issue has 10,000 mails, conflicts has 5000 mails.
How do i clear these emails from server side, and also i am not able to clear them from outlook
as i am getting error

1 Reply
Best Response confirmed by Rising Flight (Frequent Contributor)

Can you delete them from OWA?  It may help if you can provide details about the error message you are receiving if that doesn't work.  Also, I would recommend reviewing the sync issues and resolving whatever is causing them.