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StaffHub licensing requirements

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Regular Contributor

What are the licensing requirements for StaffHub?

Does it require a full E3 license (our current licensing level)?

 

This product is designed for deskless workers. This would be a great tool for our retail workers, but those workers do not have AD accounts or any license to O365.

Is there a model to allow them to use StaffHub?

11 Replies
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Best Response confirmed by Eric Adler (Regular Contributor)
Solution

Here is the QA for staff hub from here: https://www.microsoft.com/en-us/microsoft-365/blog/2017/01/12/microsoft-staffhub-is-here/ it's an older article but F1 license is the same as K1 which will be your minimum license you will need for the (Kiosk/deskless) works. 

 

 

Q. Which Office 365 plans include Microsoft StaffHub?

A. StaffHub is available as part of the Office 365 K1, E1, E3 and E5 plans (including the Education version of these plans).

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yup, F1 is for FrontLine workers like Retail Colleagues. We have 75,000 of them here.

 

Also consider that StaffHub is going to be absorbed into Teams over the next year or so. A little like how there is a version of Teams optimised for schools with unique features, there will be Frontline worker specific features coming for Teams. 

 

 

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Interesting to know!
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Does your company find good ROI from the F1 investment? I'm new to the retail world and looking for use cases and stories from the field to see how to drive this type of adoption.
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In stores we use SharePoint and Yammer extensively, and email to a lesser extent. Clearly usage is very different to office workers, Yammer is used extensively from personal phones, typically outside shift hours. SharePoint is a portal that provides all of our procedures, layouts, training etc.

 

We're currently planning to deploy Teams to displace some consumer tools that are creating a problem. For us the staffhub features will come s part of that.

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Is the value of this supported by your executive teams? Was it driven from a certain business group?
Is there any specific corp. operations department that sponsors or works with this as communication vehicle?
I did watch the Employee Engagement Summit video that showed how KFC used Yammer to reduce their Loss Prevention.
Thank you!
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The article that you have pointed to does not say that each user needs a license. It states that each user needs an Office 365 or Azure AD account - These are free within Azure AD. So simply by having a few K1, E1 or E3 plans you could start using StaffHub across your frontline workers. 

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https://blogs.technet.microsoft.com/skypehybridguy/2017/08/10/staffhub-automatically-assign-licenses...

Talks about the need to have licenses assigned to staff hub users as they are added into Staff hub. If it works without a license it's probably similar to how SharePoint Online works, where you should license the users that fall under that umbrella.
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Yeah, it's weird how that works. I wish it didn't. We get users logging in with a "Training" account that isn't licensed and doesn't need to be, but they're able to get to some basic functionality so then, of course, it is a SharePoint problem. Fun.
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Our Retail Communication team are our sponsors, it's their responsibility to ensure that store colleagues receive the information required to do their job, and to allow feedback from colleagues. HR also joined with them around the launch of Yammer as it was an imitative that supported a key business value in our company, being Intouch with each other.

 

FYI StaffHub does need a license for each user, the article describes how you can automate a process to apply the license but if there were no licenses left it couldn't add the next person. 

 

 

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A F1 license is required - which is a shame.