Spam filter too stong?

Regular Contributor

We have a WordPress website and we use several different Gravity Forms. It seems like a lot of the form are getting caught in our Office 365 Quarantine. Is there a setting in Security to allow the Gravity Forms? Or any other workaround? Thank you!

2 Replies
There are various plugins available (WP Mail SMTP) that allows you to enter your O365 details to ensure emails are sent from a valid account. Any form/email sent from a website will be picked up by spam filters where the sender isn;t verified.

If you are sending directly from WP and using the same domain, make sure to adjust your SPF record. Better yet, use a separate domain/subdomain for such messages, or one of the specialized 3rd party services.