Spam filter too stong?

%3CLINGO-SUB%20id%3D%22lingo-sub-334251%22%20slang%3D%22en-US%22%3ESpam%20filter%20too%20stong%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-334251%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20have%20a%20WordPress%20website%20and%20we%20use%20several%20different%20Gravity%20Forms.%20It%20seems%20like%20a%20lot%20of%20the%20form%20are%20getting%20caught%20in%20our%20Office%20365%20Quarantine.%20Is%20there%20a%20setting%20in%20Security%20to%20allow%20the%20Gravity%20Forms%3F%20Or%20any%20other%20workaround%3F%20Thank%20you!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-334251%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ESecurity%20%26amp%3B%20Compliance%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-334504%22%20slang%3D%22en-US%22%3ERe%3A%20Spam%20filter%20too%20stong%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-334504%22%20slang%3D%22en-US%22%3E%3CP%3EIf%20you%20are%20sending%20directly%20from%20WP%20and%20using%20the%20same%20domain%2C%20make%20sure%20to%20adjust%20your%20SPF%20record.%20Better%20yet%2C%20use%20a%20separate%20domain%2Fsubdomain%20for%20such%20messages%2C%20or%20one%20of%20the%20specialized%203rd%20party%20services.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-334331%22%20slang%3D%22en-US%22%3ERE%3A%20Spam%20filter%20too%20stong%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-334331%22%20slang%3D%22en-US%22%3EThere%20are%20various%20plugins%20available%20(WP%20Mail%20SMTP)%20that%20allows%20you%20to%20enter%20your%20O365%20details%20to%20ensure%20emails%20are%20sent%20from%20a%20valid%20account.%20Any%20form%2Femail%20sent%20from%20a%20website%20will%20be%20picked%20up%20by%20spam%20filters%20where%20the%20sender%20isn%3Bt%20verified.%3C%2FLINGO-BODY%3E
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Regular Contributor

We have a WordPress website and we use several different Gravity Forms. It seems like a lot of the form are getting caught in our Office 365 Quarantine. Is there a setting in Security to allow the Gravity Forms? Or any other workaround? Thank you!

2 Replies
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There are various plugins available (WP Mail SMTP) that allows you to enter your O365 details to ensure emails are sent from a valid account. Any form/email sent from a website will be picked up by spam filters where the sender isn;t verified.
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If you are sending directly from WP and using the same domain, make sure to adjust your SPF record. Better yet, use a separate domain/subdomain for such messages, or one of the specialized 3rd party services.