Skype For Business PTSN - IVR Were Sorry You Are not provisioned for this service

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Occasional Visitor

I have a new user provisioned for service, Number is assigned the same as other users, but when dialing from outside number, we get a IVR stating "We're sorry, but you are not provisioned for this service, please contact your administrator."

 

Can anybody tell me what I may be missing?

2 Replies
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Hi,

 

I guess it could just be a delay. Since you posted this yesterday can you test again today? Sometimes new configurations and settings can take a while in Office 365.

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Hi @bradstud 

 

Did you get a solution to this?

 

If so, I am wondering what your solution was please?

 

Would you mind posting a quick update?

 

Thanks in advance, Alan