Skype for Business and Windows 7

Brass Contributor

I have only one user with this issue, no one else has this issue even with the same config.

 

The user is running Windows 7 64 bit and Office 365 (Skype for Business) 32-bit

 

When the user joins a Skype Meeting and shares his screen, he gets the attached error. No matter what he chooses, the error comes up again, sometimes every few min.

What is weird is that no one else even gets the error about the Aero theme, much less it coming up every few min.

I have updated Office, Windows, and the intel drivers. Plenty of resources are available on the machine.

Anyone seen this specific issue?

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