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Signature option does not open in outlook 2016

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When you try to open the signature configuration option in Outlook 2016, it does not open the option when it is clicked. And with that I can not add or edit any signature for my outlook 2016. Does anyone know how to fix it?

 

OS: windows 10 Pro 64bits

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66 Replies
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Seems to work fine here, which version of Outlook is that exactly? As an alternative, you can try composing a new message, then clicking the Signature button there and selecting the Signatures item to open the dialog.

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Hi! I tried this, it does not work.

 

Outlook 2016 MSO (16.0.8827.2131) 64 bits

 version 1712 (build 8827.2148)

 

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You may have problems with registry. Take a look at the next article:

 

http://www.slipstick.com/problems/the-stationery-and-font-button-doesnt-work/

 

BTW, is there any reason for using 64 bit version of Office? If not, I suggest uninstalling and installing 32 bit.

 

https://support.office.com/en-us/article/choose-between-the-64-bit-or-32-bit-version-of-office-2dee7...

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Has your IT department set a Group Policy to stop users from adding signatures? Worth asking.
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Hi Alan,

 

What happens when you click on signature tab? Have you tried rebooting your machine? Next thing to look at is machine registries.

 

Here is the link that will help you resolve your issue most likely:

https://www.msoutlook.info/question/899

 

Thanks,

 

Nermin

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Good afternoon,
I did everything they said (edit the registry, remove x64 and install x86) did not work at all. I am part of the IT group, here have no signature lock rules

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I got it right. I uninstalled the office, deleted all the remaining folders, and used the RegSeeker program to fetch all regs that contained an "office" word and delete them. I rebooted the notebook and reinstalled office x64. And he corrected the problem.

 

thanks!

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Are there any Metro apps on the Start Menu. If so, uninstall them.

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This worked for me
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Awesome! Worked for me. Thanks for the slipstick article.
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This also worked for me.

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This is worked for me, Thank you so much.

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When ensuring you dont have multiple MS Office installs you have to go into Apps and Features and NOT Program and Features.  In Apps and Features may be a Microsoft Office Desktop Apps.  Uninstalling this and this alone resolved my issues after updating default and local server 32 paths, clearing temp files, AND looking in Programs and Features for a second install.   Good Luck!

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Just do reconfigure the current(affected) user profile. it will work . 

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Uninstall outlook from start menu and set Office(Outlook 20XX) version as default mail client . No need to uninstall office . Start Outlook and signature should open .

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Thank you. Removing all instances of {0006F03A-0000-0000-C000-000000000046} and repairing Outlook solved my issue.

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Awesome, works 100%!!
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Uninstalling from the start menu only worked great/now able to change signature - thank you!!

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This is what worked for me

  1. Open Settings.
  2. Click on Apps.
  3. Click on Apps & features.
  4. Select Microsoft Office Desktop Apps.
  5. Click Advanced Options
  6. Scroll to the bottom and select Outlook
  7. Click Uninstall.
  8. Click the Uninstall button to confirm.
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@Ron at Morrisons Auto 

Dear Ron,

you just made my day :) That´s the only way it works. Thank you so much!

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This post is from 2018 but I have the same problem since 2017.  I tried everything possible. Deleted Office, played inside the registry, deleted everything again, restarted PC and so on. Nothing helped so far. In addition to the signature, Stationery and Fonts don`t open either.

I have no idea what to do and I don`t want to reset PC to factory default. Please help 

 

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@Ron at Morrisons Auto 

 

Thanks!!! This worked for me quite easily. I had to delete over 20 instances of that reg key.  Don't forget to right click on regedit and run as admin if you try this.

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@modykhanjan , what worked for me is uninstalling microsoft office desktop apps

 

Go to Widows Settings>Default Apps>Apps and Features>Uninstall Microsoft Office Desktop Apps. 
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@Srinath-Matrix  how did you delete them?

I am not familiar with the process.

 

thanks

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Worked! Thanks so much.
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@modykhanjanThis worked for me. Thanks 

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This helped for me using Office 365 (probably works for 2016 aswell) 

 

Go to Standard Apps - Change Email to Outlook and then it is working

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@SKafi  how did you "ran regedit and removed all instances of this string : 0006F03A-0000-0000-C000-000000000046 "  i ran that program and do not know where to find those strings to delete them.

If that is not what you did, let me know what you did do.

 

thanks,

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@2009GrizJust do a search for the string (Edit->Find...). Delete all keys where it shows up (except for maybe the one that is associated with RegEdit that'll likely be found) by pressing F3 until it's not found any more. Then make sure to do the Office repair right afterward.

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@Ceegh  thanks for being kind enough to spell that out for me.   Worked like a champ, SO glad that is fixed.  Amazing that 2.5 hours with Microsoft tech support couldn't figure that one out.

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@Ceegh Thanks for the fix. Deleting the key in Regedit and then repairing Office worked for me (Outlook 2016).

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@Ron at Morrisons Auto 

 

Thanks this worked on multiple computers! 

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@Pablo R. Ortiz 

 

The first one worked for me.

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@Ron at Morrisons Auto 

 

Thank you! Worked like a champ.

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@Ron at Morrisons Auto  That worked like a charm.  First shot!

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Guys what have you done? I get emails with "Worked", which is good, but what did you do? In this thread is nothing really.  Maybe links above to another one. @JTassone 

 

On my side:

delete office did not work

reboot did not work

reinstall did not work

 

Now I am here following by going to a page that link was given above.

Here I am

 

I lended in registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32

What I found when I clicked "Modify" LocalServer32 is some kind of mess:

xb'BVf!!!!!!!!!MKKSkOUTLOOKFiles>U3iokj@Ji?5v2bfyv=F,

 

Real path to outlook is
C:\Program Files\Microsoft Office 16\root\office16\Outlook.exe

Should I replace it?

 

Then, I clicked "Modify" DEFAULT file. The Value Data was empty. Should I input there something?

Please help me. I already have no idea what to do. I have subscription Office 365 with latest updates.
When I click SIGNATURE it does nothing, the same with Fonts.

Thank you

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@adamekjp

I don't know what happened to the post, maybe he deleted them but I did save the solution by copying it to Word so that way I didn't have to look it up if it happened again. This worked for me.


This is what that guy wrote:
"After reading everything on all forums, and trying all fixes. Nothing worked, My signature button still did not work. I had no multiple instances of buttons in start/programs, and did not have anything other than office 2016 listed in settings/apps. I did a full uninstall & registry clean... nothing. I even used Microsoft's uninstaller for Office. Every time my button still did not work. After working this for weeks I was seconds away from CLEAN INSTALL of windows. Read through many forums again ....... ran regedit and removed all instances of this string : 0006F03A-0000-0000-C000-000000000046
Still did not work. Then ran the "repair office" option from add/remove programs .......POOF it works.
So there are obviously strings getting left in the registry causing issues, tied to the Win 10 office add-on app, that even their own uninstaller wont pull out.
IF NOTHING ELSE WORKS: uninstall all instances of the above listed string, then run the repair function."


What worked for me was to open Regedit and then search for all the instances of the string:
0006F03A-0000-0000-C000-000000000046
I kept hitting F3 to find the next string..I think I found between 6-10 of them but that is just a guess. When it was done checked and me deleting the string I checked one more time just to make sure. Once it was done I did a repair on Office and it worked fine.

Good luck hope it helps
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@moparman 

 

This is what worked for me

  1. Open Settings.
  2. Click on Apps.
  3. Click on Apps & features.
  4. Select Microsoft Office Desktop Apps.
  5. Click Advanced Options
  6. Scroll to the bottom and select Outlook
  7. Click Uninstall.
  8. Click the Uninstall button to confirm.

This worked for me.............

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@adamekjp 

 

@moparman 

 

This is what worked for me

  1. Open Settings.
  2. Click on Apps.
  3. Click on Apps & features.
  4. Select Microsoft Office Desktop Apps.
  5. Click Advanced Options
  6. Scroll to the bottom and select Outlook
  7. Click Uninstall.
  8. Click the Uninstall button to confirm.

This worked for me.............

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@JTassone 

 

Thank you very much. Yes, it is always easier to save somewhere than always sign up back to check. As in my post, I found 0006F03A-0000-0000-C000-000000000046 and inside was only Default and LocalServer32. I couldn`t see anything else, but I haven`t used F3 yet, so will try it.

 

Is it safe to remove it? I'm scared that once I touch it, then all my PC stop working. The registry is like a brain :)

 

Guys,  I don`t have in App Features Microsoft Desktop Apps. See screenshot what I have. 
I have probably removed a long time ago when I read the first time about this problem, but it didn`t help
 

microsftapps.jpg

 

 

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Sorry for the late reply I just did it again today (July 31,2019). Brand new computer, Office 365 downloaded and Outlook 2016....
Regedit (run as admin) ---Go under edit ---> Find ----> Type in the string:
0006F03A-0000-0000-C000-000000000046 and delete it. Hit F3 and everywhere it stops delete (folders on the left or just the entries on the right). Before you delete just verify that the string above matches.

There was 1 entry it stopped at towards the end and the sting didn't match, so I skipped it. Hit F3 and you should be done after you find the entry that doesn't match the string.

I have done this on 2 new computers with a new version of Office 365 (outlook 2016) installed and both work perfect.
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@JTassone  Thank youuuuuuu so much. You made my day. After year or 2 I was able to change and add signatures. Fonts work too. Yeah!!!  F3 found several entries of the string and I deleted all of them. Prior to doing it I backed up the registry as it was a little bit scary to play with "computer brain". 

 

Computer restart was a big test, but it worked and now I have full functional Outlook.
THANK YOU m_ _m

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@JTassone  Hi, that was my post. I went into the post and did an edit, to update some info and make it better understandable. When I hit apply, the forum said it was considered a problem and removed the post.   Thank you for re-applying it, as it has helped so many people. I can not take credit for the fix either as it was the result of many hours of surfing and simply just trying things.    Again   Thanks for reposting it …. Darn web forums and their auto bots  :)  Or  maybe Microsoft does not want people to have this fix for 1 reason or another

 

This also resolves: "STATIONARY & FONTS"  as well as "READING PANE" stuck buttons

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No Problem Ron. It was great and thanks to your research we all can fix this annoying problem
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@JTassone @Ron at Morrisons Auto  Thank you again guys.  Next day and it still works :)

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Hi everyone. Just came across with this issue today. Tried a lot of suggestions in here, but with no success.

Until I tried removing from Windows Registry all keys with the value below:

0006F03A-0000-0000-C000-000000000046

That finally fixed the problem for me. Didn't even need to repair Office installation. 

Thanks for all everyone's posts.

 

 

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I have tried them all and the only thing that has worked is to find the above string and delete out of the registry. I have one more computer to try this on.
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Thank you!!!!! @CGoodie 

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I was skeptical, but it also worked for me using Office 365 64bit
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