Sign in error in office 2011 for os x lion

Occasional Visitor

I am trying to log in to microsoft word with my office 365 account but it shows the following error : Sorry, there was a problem while trying to connect to your account. (Error code:0x80072f17)

 

 

Please help !!! </3

 

 

I am running Office 2011 in os x 10.7.5

1 Reply

Hi@oreotj 

 

I would recommend you try following below steps.

 

Go to <YourUserName> Library > Group Containers 

Ctrl+click or right-click each of these folders if present, and then click Move to Trash.

UBF8T346G9.ms

UBF8T346G9.Office

UBF8T346G9.OfficeOsfWebHost

 

Please also read below :)

What to try if you can't install or activate Office for Mac

 

Thank you

Dav,