Jun 07 2018 04:01 PM
Hi,
I created a user account and assigned Office 365 license to it. It is shown in the Mailbox on both of On-Premises Exchange server and online Office 365. Then I converted the mailbox to Shared mailbox online, on Office 365, it is moved to Shared folder, however in On-Premises Exchange, it is still in mailbox folder although the sync is successful.
How can I move the shared mailbox to Shared folder in On-Premises Exchange server?
Thanks in advance!
Jun 07 2018 04:49 PM
Jun 08 2018 12:02 AM
If you want on-premises to recognize this object as a shared mailbox, the proper workflow would be to migrate it on-premises, convert to shared, then move it back to O365. Or you can manually change the relevant attributes on-premises, although this is not a supported solution.
That's assuming you don't have a duplicate mailbox as Christopher suspects :)
Jun 08 2018 02:00 PM
Hi Christopher,
Thank you for your rely. I went through the article but not feel confident to follow it. I am contacting MS and have their support to help me.
Thanks,
Grace
Jun 26 2019 09:44 PM
@Grace Yinwhat was the solution?